NETWORK WORLD NEWSLETTER: STEVE TAYLOR AND LARRY HETTICK ON CONVERGENCE 11/29/04 Today's focus: Managed services evolve
Dear [EMAIL PROTECTED], In this issue: * Service providers expand what they manage in their services * Links related to Convergence * Featured reader resource _______________________________________________________________ This newsletter is sponsored By BMC Software Linking IT Priorities to Business Objectives, an IDC whitepaper. Get insights from IDC on aligning business goals and IT priorities. IDC offers practical, actionable information on how Business Service Management can help you reduce operating costs, improve service levels, respond faster to business needs and protect delivery of business-critical. Click here to download this whitepaper now. http://www.fattail.com/redir/redirect.asp?CID=88745 _______________________________________________________________ COMPREHENSIVE CONVERGENCE RESOURCE Go to NW Fusion's Research Center for detailed information on convergence. Find the latest breaking news, case studies, white papers, commentary, reviews and more. Topics on how IP telephony can save hard dollars, how to develop a VOIP security plan, the impact of residential VOIP and more are all found in the Research Center. Click here: http://www.fattail.com/redir/redirect.asp?CID=89249 _______________________________________________________________ Today's focus: Managed services evolve By Steve Taylor and Larry Hettick Managed services for voice and data are nothing new. For example, all Tier 1 carriers have long offered a managed "voice VPN," and the last five years have seen increased uptake on managed frame relay services and managed router services. But now service providers are expanding their managed services beyond the network layer into applications for both wireline and wireless environments. For example, AT&T offers managed data services for enterprise customers hosted in AT&T's Internet Data Centers. Having invested more than $250 million in its integrated Global Enterprise Management System, AT&T can offer end-to-end, predictive and proactive monitoring and management of networks, servers and applications. Managed security is also a hot item for service providers. As we have recently pointed out, security is now the number one concern for those enterprises deploying voice. A managed security service can, for example, stop denial-of-service attacks or prevent spam from getting to corporate e-mail servers by taking security precautions in the service provider's core. Network core-based security - especially when coordinated with premises-based security systems - can improve security levels and reduce enterprise costs. Players like AT&T, SBC, and Sprint are moving at full steam to capture market share from security-specific niche players. One area where we haven't seen much traction among incumbent wireline service providers is in actually managing enterprise back-office applications like sales force automation or ERP. However, next time we'll talk about how wireless providers are changing this limitation and are using their experience to help their wireline colleagues. RELATED EDITORIAL LINKS University takes go-slow approach to VoIP Network World, 11/29/0 http://www.nwfusion.com/news/2004/112904usf.html _______________________________________________________________ To contact: Steve Taylor and Larry Hettick Steve Taylor is President of Distributed Networking Associates and Publisher/Editor-in-Chief of Webtorials.Com. For more detailed information on most of the topics discussed in this newsletter, connect to Webtorials.Com <http://www.webtorials.com/>, the first Web site dedicated exclusively to market studies and technology tutorials in the Broadband Packet areas of Frame Relay, ATM, and IP. He can be reached at <mailto:[EMAIL PROTECTED]> Larry Hettick an industry veteran with over 20 years of experience in voice and data. He is currently Vice President for Wireline Solutions at Current Analysis, the leading competitive response solutions company. He can be reached at <mailto:[EMAIL PROTECTED]> _______________________________________________________________ This newsletter is sponsored By BMC Software Linking IT Priorities to Business Objectives, an IDC whitepaper. Get insights from IDC on aligning business goals and IT priorities. IDC offers practical, actionable information on how Business Service Management can help you reduce operating costs, improve service levels, respond faster to business needs and protect delivery of business-critical. Click here to download this whitepaper now. http://www.fattail.com/redir/redirect.asp?CID=88745 _______________________________________________________________ ARCHIVE LINKS Archives of the Convergence newsletter: http://www.nwfusion.com/newsletters/converg/index.html _______________________________________________________________ Bandwidth or latency? How to solve application performance issues With more users at the edge, and more of the infrastructure at headquarters, how are enterprises increasing business productivity and application performance? Is more bandwidth the answer? Find out now. http://www.fattail.com/redir/redirect.asp?CID=89229 _______________________________________________________________ FEATURED READER RESOURCE DOWNLOAD INDUSTRY WHITE PAPERS NOW NW Fusion's White Paper Library is your source for the latest industry white papers. Recent additions to the library include white papers on securing remote access, VOIP and productivity, domain name system best practices, WLAN security, IT documentation and much more. Click here to download: <http://www.nwfusion.com/vendorview/whitepapers.html> _______________________________________________________________ May We Send You a Free Print Subscription? You've got the technology snapshot of your choice delivered at your fingertips each day. Now, extend your knowledge by receiving 51 FREE issues to our print publication. 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