[Alert] NEW CRMpapers on Marketing Analytics, E-Service, more!

[CRMGuru.com]

Title: CustomerThink Newsletter

You are receiving this message as part of your CRMGuru newsletter subscription. See below to update your profile or unsubscribe. Get free white papers to boost your success with customers! If You Teach a Customer to Fish: The Power of Web Self-Service Integrating web self-service into support practices has much to offer the customer--and the enterprise. Learn about the power of online self-service in building healthy customer relationships while delivering cost savings. Ventana Research Assesses Siebel 7.7 Customer Analytics and Business Intelligence The newly announced Siebel Customer Analytic Applications 7.7 and Siebel Enterprise BI Platform 7.7 comprise a "significant move," according to Ventana Research. Order Management Is Critical to CRM Success This Yankee Group report explores the importance of the order management component in your CRM system and how you can enhance the customer experience within your organization. The Top 10 Myths of Hosted CRM Analyst group ASPadvocate discusses some of the myths and realities surrounding hosted CRM. Topics: software functionality, customization, integration, security and financial analysis. Also available for free download, courtesy of CRMGuru's sponsors: Custom CRM - easier than you think! Developing an Effective Sales Process for the Enterprise Best Practices of Systems Administration: A Path to Competitive Advantage Is Your Office Truly FAX Integrated? View the complete list and select CRM white papers for immediate download About Your CustomerThink Subscription Your free CRMGuru membership includes a weekly Advisor newsletter plus occasional promotional Alerts, about one per week on average. A weekly Forum newsletter is optional. To update your CRMGuru newsletter profile or unsubscribe, please follow the instructions below. CRMGuru Member Profile Email: [EMAIL PROTECTED] Organization: First Name: Nelayan Country: Last Name: Membership Level: Bronze CustomerThink Newsletter Subscriptions (X = Active) X Advisor: weekly editorial newsletter, standard with CRMGuru membership X Alert: weekly promotional announcements, standard with CRMGuru membership Forum: weekly "Think Tank" discussion highlights, optional subscription Manage CRMGuru Profile and Email Subscriptions Update member profile or change subscription options Cancel membership and unsubscribe from ALL email newsletters CRMGuru Contacts and Site Information Publisher & Editor-in-Chief Bob Thompson Managing Editor Gwynne Young Member Services Jennie Greer Web & Email Services Gavin Cowie Sponsorships & Advertising Rob Finley Help If you need help with your subscription, please contact CRMGuru Member Services. If you have a CRM question, please search our GuruBase or visit the Think Tank discussion forum. Privacy Notice CRMGuru respects and protects your privacy, and does not sell or exchange email addresses or any personal contact information provided during the registration process, unless explicitly approved by the user. All email distributions are managed and controlled by CRMGuru. If you have any questions, please contact CRMGuru Member Services. Sponsorships CRMGuru is the world's largest CRM community with 200,000 members. Visit our web site for sponsorship information. CRMGuru.com is owned and operated by CustomerThink Corporation, located at 1261 Cortez Avenue, Burlingame, California 94010 in the United States. Copyright 2004 CustomerThink Corporation. All Rights Reserved.