> Would you mind raising an issue at github.com/neo4j/neo4j ?
Just raised an issue at github.com/neo4j/neo4j .
> Can you try to use bolt instead of http?
Trying bolt in our environment now. Will report back if timeout happens 
with bolt or does not happen after a couple of days.

Thanks Michael.

Ray

On Saturday, September 2, 2017 at 9:22:39 PM UTC-7, Michael Hunger wrote:
>
> Would you mind raising an issue at github.com/neo4j/neo4j ?
> Seems like a server side http issue.
>
> Can you try to use bolt instead of http?
>
> Michael
>
>
> On Sat, Sep 2, 2017 at 2:08 AM, <[email protected] <javascript:>> wrote:
>
>> Hi,
>>
>> Our Python 3 program using version 3.1.2 py2neo on Neo4j Community 
>> Edition version 3.0.3. with transaction size about 4000, i.e. we do a 
>> transaction commit after we put 4,000 Cypher statements to a transaction.
>>
>> We open the py2neo Graph as this
>>
>> from py2neo import Graph
>>
>> g = Graph(bolt = False, user = .., password = ..)
>>
>>
>> Once in a long while we will get timeout error from Neo4j. Any idea why 
>> this kind of timeout happens? Are there any way to prevent this timeout 
>> errors from happening? 
>>
>>
>> (If I increase transaction size to 8000 or 9000, timeout occurs more 
>> often, at transaction size 4000 timeout happens only occasionally. But it 
>> we use transaction size less than 4000, the insertion throughput is 
>> affected, and we are not sure if timeout will not happen with transaction 
>> size 3000.)
>>
>>
>> Stack trace of py2neo, exception log from neo4j.log and debug.log of when 
>> the timeout happened are included below. 
>>
>>
>> Note that our Python log  time zone is 7 hours behind UTC.
>>
>>
>> Python 3 log including py2neo stack trace:
>>
>> Sep  1 12:01:34 ddna-sjc 2017-09-01 12:01:34,886 - read_qosmos - INFO - 
>> /opt/trendmicro/ddna/engine/flow_processor.py, line 603: stack_list = 
>> traceback.extract_stack(limit=10) + \
>>
>> Sep  1 12:01:34 ddna-sjc 2017-09-01 12:01:34,886 - read_qosmos - INFO - 
>> /opt/trendmicro/ddna/engine/flow_processor.py, line 4048: tx_b.commit()
>>
>> Sep  1 12:01:34 ddna-sjc 2017-09-01 12:01:34,886 - read_qosmos - INFO - 
>> /opt/trendmicro/ddna/engine/venv-flow-processor/lib/python3.4/site-packages/py2neo/database/__init__.py,
>>  
>> line 1059: self._post(commit=True)
>>
>> Sep  1 12:01:34 ddna-sjc 2017-09-01 12:01:34,886 - read_qosmos - INFO - 
>> /opt/trendmicro/ddna/engine/venv-flow-processor/lib/python3.4/site-packages/py2neo/database/__init__.py,
>>  
>> line 1220: rs = resource.post({"statements": self.statements})
>>
>> Sep  1 12:01:34 ddna-sjc 2017-09-01 12:01:34,886 - read_qosmos - INFO - 
>> /opt/trendmicro/ddna/engine/venv-flow-processor/lib/python3.4/site-packages/py2neo/database/http.py,
>>  
>> line 203: response = self.__base.post(body, headers, **kwargs)
>>
>> Sep  1 12:01:34 ddna-sjc 2017-09-01 12:01:34,887 - read_qosmos - INFO - 
>> /opt/trendmicro/ddna/engine/venv-flow-processor/lib/python3.4/site-packages/py2neo/packages/httpstream/http.py,
>>  
>> line 984: return rq.submit(**kwargs)
>>
>> Sep  1 12:01:34 ddna-sjc 2017-09-01 12:01:34,887 - read_qosmos - INFO - 
>> /opt/trendmicro/ddna/engine/venv-flow-processor/lib/python3.4/site-packages/py2neo/packages/httpstream/http.py,
>>  
>> line 362: raise SocketError(code, description, host_port=uri.host_port)
>>
>> Sep  1 12:01:34 ddna-sjc 2017-09-01 12:01:34,887 - read_qosmos - WARNING 
>> - mp 0, ctx 1 Got an exception from commit(): timed out
>>
>> Sep  1 12:01:34 ddna-sjc 2017-09-01 12:01:34,887 - read_qosmos - INFO - 
>> Type of Exception is <class 'py2neo.packages.httpstream.http.SocketError'>
>>
>>
>>
>> from neo4j.log
>>
>> 2017-09-01 18:38:38.733+0000 WARN  badMessage: 
>> java.lang.IllegalStateException: too much data after closed for 
>> HttpChannelOverHttp@4b2cc33{r=5,c=false,a=IDLE,uri=-}
>>
>> 2017-09-01 19:01:35.111+0000 ERROR Failed to generate JSON output. 
>> java.util.concurrent.TimeoutException: Idle timeout expired: 30000/30000 ms
>>
>> java.io.IOException: java.util.concurrent.TimeoutException: Idle timeout 
>> expired: 30000/30000 ms
>>
>> at 
>> org.eclipse.jetty.util.SharedBlockingCallback$Blocker.block(SharedBlockingCallback.java:234)
>>
>> at org.eclipse.jetty.server.HttpOutput.write(HttpOutput.java:136)
>>
>> at org.eclipse.jetty.server.HttpOutput.write(HttpOutput.java:350)
>>
>> at 
>> com.sun.jersey.spi.container.servlet.WebComponent$Writer.write(WebComponent.java:300)
>>
>> at 
>> com.sun.jersey.spi.container.ContainerResponse$CommittingOutputStream.write(ContainerResponse.java:135)
>>
>> at 
>> org.neo4j.server.rest.web.TransactionalService$InterruptingOutputStream.write(TransactionalService.java:283)
>>
>> at 
>> org.codehaus.jackson.impl.Utf8Generator._flushBuffer(Utf8Generator.java:1754)
>>
>> at 
>> org.codehaus.jackson.impl.Utf8Generator._writeFieldName(Utf8Generator.java:432)
>>
>> at 
>> org.codehaus.jackson.impl.Utf8Generator.writeFieldName(Utf8Generator.java:282)
>>
>> at 
>> org.codehaus.jackson.JsonGenerator.writeNumberField(JsonGenerator.java:956)
>>
>> at 
>> org.neo4j.server.rest.transactional.ExecutionResultSerializer.writeStats(ExecutionResultSerializer.java:209)
>>
>> at 
>> org.neo4j.server.rest.transactional.ExecutionResultSerializer.statementResult(ExecutionResultSerializer.java:115)
>>
>> at 
>> org.neo4j.server.rest.transactional.TransactionHandle.executeStatements(TransactionHandle.java:316)
>>
>> at 
>> org.neo4j.server.rest.transactional.TransactionHandle.commit(TransactionHandle.java:150)
>>
>> at 
>> org.neo4j.server.rest.web.TransactionalService.lambda$executeStatementsAndCommit$28(TransactionalService.java:202)
>>
>> at 
>> org.neo4j.server.rest.web.TransactionalService$$Lambda$169/499200393.write(Unknown
>>  
>> Source)
>>
>> at 
>> com.sun.jersey.core.impl.provider.entity.StreamingOutputProvider.writeTo(StreamingOutputProvider.java:71)
>>
>> at 
>> com.sun.jersey.core.impl.provider.entity.StreamingOutputProvider.writeTo(StreamingOutputProvider.java:57)
>>
>> at 
>> com.sun.jersey.spi.container.ContainerResponse.write(ContainerResponse.java:302)
>>
>> at 
>> com.sun.jersey.server.impl.application.WebApplicationImpl._handleRequest(WebApplicationImpl.java:1510)
>>
>> at 
>> com.sun.jersey.server.impl.application.WebApplicationImpl.handleRequest(WebApplicationImpl.java:1419)
>>
>> at 
>> com.sun.jersey.server.impl.application.WebApplicationImpl.handleRequest(WebApplicationImpl.java:1409)
>>
>> at 
>> com.sun.jersey.spi.container.servlet.WebComponent.service(WebComponent.java:409)
>>
>> at 
>> com.sun.jersey.spi.container.servlet.ServletContainer.service(ServletContainer.java:558)
>>
>> at 
>> com.sun.jersey.spi.container.servlet.ServletContainer.service(ServletContainer.java:733)
>>
>> at javax.servlet.http.HttpServlet.service(HttpServlet.java:790)
>>
>> at org.eclipse.jetty.servlet.ServletHolder.handle(ServletHolder.java:808)
>>
>> at 
>> org.eclipse.jetty.servlet.ServletHandler$CachedChain.doFilter(ServletHandler.java:1669)
>>
>> at 
>> org.neo4j.server.rest.web.CollectUserAgentFilter.doFilter(CollectUserAgentFilter.java:69)
>>
>> at 
>> org.eclipse.jetty.servlet.ServletHandler$CachedChain.doFilter(ServletHandler.java:1652)
>>
>> at 
>> org.eclipse.jetty.servlet.ServletHandler.doHandle(ServletHandler.java:585)
>>
>> at 
>> org.eclipse.jetty.server.session.SessionHandler.doHandle(SessionHandler.java:221)
>>
>> at 
>> org.eclipse.jetty.server.handler.ContextHandler.doHandle(ContextHandler.java:1127)
>>
>> at 
>> org.eclipse.jetty.servlet.ServletHandler.doScope(ServletHandler.java:515)
>>
>> at 
>> org.eclipse.jetty.server.session.SessionHandler.doScope(SessionHandler.java:185)
>>
>> at 
>> org.eclipse.jetty.server.handler.ContextHandler.doScope(ContextHandler.java:1061)
>>
>> at 
>> org.eclipse.jetty.server.handler.ScopedHandler.handle(ScopedHandler.java:141)
>>
>> at 
>> org.eclipse.jetty.server.handler.HandlerList.handle(HandlerList.java:52)
>>
>> at 
>> org.eclipse.jetty.server.handler.HandlerWrapper.handle(HandlerWrapper.java:97)
>>
>> at org.eclipse.jetty.server.Server.handle(Server.java:497)
>>
>> at org.eclipse.jetty.server.HttpChannel.handle(HttpChannel.java:310)
>>
>> at 
>> org.eclipse.jetty.server.HttpConnection.onFillable(HttpConnection.java:257)
>>
>> at org.eclipse.jetty.io
>> .AbstractConnection$2.run(AbstractConnection.java:540)
>>
>> at 
>> org.eclipse.jetty.util.thread.QueuedThreadPool.runJob(QueuedThreadPool.java:635)
>>
>> at 
>> org.eclipse.jetty.util.thread.QueuedThreadPool$3.run(QueuedThreadPool.java:555)
>>
>> at java.lang.Thread.run(Thread.java:745)
>>
>> Caused by: java.util.concurrent.TimeoutException: Idle timeout expired: 
>> 30000/30000 ms
>>
>> at org.eclipse.jetty.io
>> .IdleTimeout.checkIdleTimeout(IdleTimeout.java:161)
>>
>> at org.eclipse.jetty.io.IdleTimeout$1.run(IdleTimeout.java:50)
>>
>> at java.util.concurrent.Executors$RunnableAdapter.call(Executors.java:511)
>>
>> at java.util.concurrent.FutureTask.run(FutureTask.java:266)
>>
>> at 
>> java.util.concurrent.ScheduledThreadPoolExecutor$ScheduledFutureTask.access$201(ScheduledThreadPoolExecutor.java:180)
>>
>> at 
>> java.util.concurrent.ScheduledThreadPoolExecutor$ScheduledFutureTask.run(ScheduledThreadPoolExecutor.java:293)
>>
>> at 
>> java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1142)
>>
>> at 
>> java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:617)
>>
>> ... 1 more
>>
>>
>>
>> from debug.log
>>
>>
>> 2017-09-01 18:58:33.634+0000 INFO  [o.n.k.i.t.l.p.LogPruningImpl] Log 
>> Rotation [8720]:  Starting log pruning.
>>
>> 2017-09-01 18:58:33.635+0000 INFO  [o.n.k.i.t.l.p.LogPruningImpl] Log 
>> Rotation [8720]:  Log pruning complete.
>>
>> 2017-09-01 19:03:33.641+0000 INFO  [o.n.k.i.t.l.c.CheckPointerImpl] 
>> Check Pointing triggered by scheduler for time threshold [100911780]:  
>> Starting 
>> check pointing...2017-09-01 19:03:33.641+0000 INFO  
>> [o.n.k.i.t.l.c.CheckPointerImpl] 
>> Check Pointing triggered by scheduler for time threshold [100911780]:  
>> Starting 
>> store flush...2017-09-01 19:03:33.778+0000 INFO  [o.n.k.i.s.c.CountsTracker] 
>> About to rotate counts store at transaction 100911780 to 
>> [/data/ddna/neo4j/data/databases/graph.db/neostore.counts.db.a], from 
>> [/data/ddna/neo4j/data/databases/graph.db/neostore.counts.db.b].2017-09-01 
>> 19:03:33.780+0000 INFO  [o.n.k.i.s.c.CountsTracker] Successfully rotated 
>> counts store at transaction 100911780 to 
>> [/data/ddna/neo4j/data/databases/graph.db/neostore.counts.db.a], from 
>> [/data/ddna/neo4j/data/databases/graph.db/neostore.counts.db.b].2017-09-01 
>> 19:03:37.653+0000 INFO  [o.n.k.i.t.l.c.CheckPointerImpl] Check Pointing 
>> triggered by scheduler for time threshold [100911780]:  Store flush 
>> completed2017-09-01 19:03:37.653+0000 INFO  [o.n.k.i.t.l.c.CheckPointerImpl] 
>> Check Pointing triggered by scheduler for time threshold [100911780]:  
>> Starting 
>> appending check point entry into the tx log...2017-09-01 19:03:37.654+0000 
>> INFO  [o.n.k.i.t.l.c.CheckPointerImpl] Check Pointing triggered by 
>> scheduler for time threshold [100911780]:  Appending check point entry 
>> into the tx log completed2017-09-01 19:03:37.654+0000 INFO  
>> [o.n.k.i.t.l.c.CheckPointerImpl] 
>> Check Pointing triggered by scheduler for time threshold [100911780]:  Check 
>> pointing completed2017-09-01 19:03:37.654+0000 INFO  
>> [o.n.k.i.t.l.p.LogPruningImpl] 
>> Log Rotation [8720]:  Starting log pruning.2017-09-01 19:03:37.655+0000 
>> INFO  [o.n.k.i.t.l.p.LogPruningImpl] Log Rotation [8720]:  Log pruning 
>> complete.
>>
>> 2017-09-01 19:08:37.662+0000 INFO  [o.n.k.i.t.l.c.CheckPointerImpl] 
>> Check Pointing triggered by scheduler for time threshold [100911792]:  
>> Starting 
>> check pointing...2017-09-01 19:08:37.662+0000 INFO  
>> [o.n.k.i.t.l.c.CheckPointerImpl] 
>> Check Pointing triggered by scheduler for time threshold [100911792]:  
>> Starting 
>> store flush...
>>
>> 2017-09-01 19:08:37.747+0000 INFO  [o.n.k.i.s.c.CountsTracker] About to 
>> rotate counts store at transaction 100911792 to 
>> [/data/ddna/neo4j/data/databases/graph.d
>>
>> b/neostore.counts.db.b], from 
>> [/data/ddna/neo4j/data/databases/graph.db/neostore
>>
>> .counts.db.a].
>>
>> 2017-09-01 19:08:37.749+0000 INFO  [o.n.k.i.s.c.CountsTracker] 
>> Successfully rotated counts store at transaction 100911792 to 
>> [/data/ddna/neo4j/data/databases/graph.db/neostore.counts.db.b], from 
>> [/data/ddna/neo4j/data/databases/graph.db/neostore.counts.db.a].
>>
>>
>> Thanks!
>>
>> Ray
>>
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>
>

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