Hi, Very good advice, I've had to do so in the past with a couple of other sellers and have had no problems to date with ebay and paypal issuing a refund.
The problem this time was I trusted the seller to sort it out. I know better for next time and it's a shame I'll now have to be a bit more suspicious when there is a problem, even with sellers I've trusted in the past. Dieter, the seller is polivoks-russia. Tony. On Apr 18, 3:48 am, Adam Jacobs <[email protected]> wrote: > Always use the ebay resolution center. Never let a claim lapse. I would > take this as an $80 lesson and be glad that it wasn't far more money. :) > If you let the claim lapse, you are telling ebay that you no longer have > a dispute. I always start the resolution center case _immediately_ > whenever anything starts to go wrong. It is often good at lighting a > fire under the seller, even in the best of circumstances. If they > respond but they aren't solving it, then escalate it to ebay customer > service. They _ALWAYS_ favor the buyer. > > -Adam > > On 4/17/2012 6:13 PM, Tony Adams wrote: > > > > > > > > > Over the last few months I have bought a number of parcels of IV11s > > from an ebay seller who regularly posts them in lots of 100. They > > arrived well packed and without difficulties so I had no worries when > > asked to buy a batch directly. I bought 2 further parcels through ebay > > after that direct purchase which arrived OK but no sign of the batch > > bought directly. > > I opened a paypal case and was told it would be sorted out 'we have > > traded many times trust us' so I let the claim lapse. Of course > > nothing arrived and requests for tracking numbers for that parcel have > > been unanswered so I'm out of pocket for 100x IV11 tubes. > > I've also now been blocked from bidding on their items which has the > > effect of preventing me contacting the seller through ebay. > > > Very disappointing as it was such a small purchase, why bother doing > > that for less than $80?.. > > > On Apr 9, 9:37 am, "Dieter Waechter"<[email protected]> wrote: > >> Attention Attention!!! -- You received this message because you are subscribed to the Google Groups "neonixie-l" group. To post to this group, send an email to [email protected]. To unsubscribe from this group, send email to [email protected]. For more options, visit this group at http://groups.google.com/group/neonixie-l?hl=en-GB.
