Normally, I would do exactly what you suggest. I sent them an email with no response so far. But the visual quality is sooo friggin' bad I don't care at this point. It is so bad it comes across like a scam. Perhaps they would have done something had I wasted more time on them, and perhaps and probably not. Don't care any more. Now I just want to warn people to not buy their sh*t since they're taking pre-orders for an online store.
Another interesting tidbit is that the maker is in Melbourne, Australia (which may be why no email response yet, but I don't care). But the package came from Germany. WTF?!! The package had not been opened. There was only on piece of tape across the box that had not been removed or resealed (i.e. so it does not appear Customs could be at fault). Like I said before, I have never had any problem with any Kickstarter...until now. I've heard a few horror stories about Indiegogo, but I've even received a few hardware items from some of their makers with no issues. But now I'm in one from Kickstarter. Moving on...nothing more to see here. On Thu, Apr 21, 2016 at 8:16 PM, 'Terry S' via neonixie-l < [email protected]> wrote: > Did you address your concerns with the "makers" directly and discretely > before posting your rants all over the web? Sometimes a little tact goes a > long ways. > > Perhaps they would have offered you some compensation or rebate that would > have satisfied you. Likely too late now... > > On Thursday, April 21, 2016 at 4:24:35 PM UTC-5, Jon D. wrote: >> >> What a disappointment and waste of $153 (shipping included) this was. >> The photos speak to the quality (or lack thereof) cosmetically. This is >> going to be a rebuild cosmetically for sure. Holy crap !!! The reason I >> am sending this out is because they are trying to sell these on the open >> market. BUYER BEWARE. >> >> Here is what they promised: >> https://www.kickstarter.com/projects/1054187792/the-light-clock/description >> >> >> (I am being very respectful here, and telling the truth, such as it is. >> I also sent this info to Kickstarter corporate, not that I expect them to >> do anything about it...they already got their cut.) >> >> Just received my package for a so-called $153 Light Clock. >> Aesthetically, what a ripoff. You should be ASHAMED to be associated with >> this !!! What a piece of sh*t!!! Looks like a 5-year-old put their greasy >> hands all over the the face. This cannot be displayed in anyone's home (as >> is). >> >> The face is also clearly knicked in 2 places. And the LED strip was >> loose on the end. Who did the quality control? You cannot blame shipping >> on any of this. THIS WAS SHIPPED IN A CRAPPY, POORLY FINISHED STATE >> (though the box was manged a little). Holy crap am I disappointed. I >> guess this cannot be the present I intended. >> >> This cannot be displayed on any wall in my home or anyone else's, not >> even the garage. >> >> To date of all the Kickstarters I have participated in, this is hands >> down THE WORST LOOKING piece of crap I have ever received. WOW !!! >> >> >> I haven't even plugged it in yet. Maybe after I cool off. >> >> Strangely, they proudly showed a photo of all of the boxes stacked up in >> their garage prior to shipping -- so they must not have even looked in the >> boxes because mine is complete crap visually. >> >> I did comment on the Kickstarter page to the makers (dare I call them >> that), to Kickstarter Corporate, as well as mentioning this on Twitter. >> And now I am posting here so you can all avoid this PoS as they try to sell >> to an otherwise unsuspecting public. >> >> Live and learn... >> >> Jon >> >> -- > You received this message because you are subscribed to the Google Groups > "neonixie-l" group. > To unsubscribe from this group and stop receiving emails from it, send an > email to [email protected]. > To post to this group, send email to [email protected]. > To view this discussion on the web, visit > https://groups.google.com/d/msgid/neonixie-l/99f30e30-ab1c-40ef-8742-0401463629de%40googlegroups.com > <https://groups.google.com/d/msgid/neonixie-l/99f30e30-ab1c-40ef-8742-0401463629de%40googlegroups.com?utm_medium=email&utm_source=footer> > . > > For more options, visit https://groups.google.com/d/optout. > -- You received this message because you are subscribed to the Google Groups "neonixie-l" group. To unsubscribe from this group and stop receiving emails from it, send an email to [email protected]. To post to this group, send an email to [email protected]. To view this discussion on the web, visit https://groups.google.com/d/msgid/neonixie-l/CAC%3Dcyqf3dgg0BkzTCFreb8DRH5_vKeu9yRiG8P9g4ORVEYXMdQ%40mail.gmail.com. For more options, visit https://groups.google.com/d/optout.
