I'm seriously considering not allowing any purchases from Germany. An eBay 
dispute was opened, yesterday, by a German buyer, for not receiving two 
spinner kits, I shipped on January 3. When I tried to respond, it sent me 
to German eBay (eBay.de), and of course everything is in German. It took me 
a while to log onto the German version, since it kept rejecting my log on 
data. It finally took, on the 4th or 5th try. I guess it takes a while to 
transfer that database info, or they just timeout prematurely. When I got 
to the page to respond, its in German, so I have the browser translate that 
to English, but I can proceed, because that process seems to alter the 
links, too. So I have to go back an proceed, by looking at the order, and 
assume they are both ordered the same way. Then I proceeded without 
translation. I entered my response in English. then its waiting for his 
response, before I need to take further action. Today, the dispute window 
showed that I needed to take action again. I expect to find a page, with 
the buyer's response, but its blank, like a whole new dispute was opened. I 
call eBay, and the agent can read back, my response from yesterday, but 
can't tell me how to view it, myself. I also sent an email to the buyer, by 
looking at his registered Paypal email. He has yet to respond.

The parcel hit Germany on January 7. The Postal Service or Customs Agency 
contacted the buyer on January, to pay charges. VAT I presume. Parcel was 
released on January 19. This made me think that he paid for it, and picked 
it up.

I don't get these problems from any other country, including places like 
Italy, Serbia, or Brazil. In the future, if you want something from me, 
have it shipped to France, the Netherlands, Switzerland, or other nearby 
country. I'm getting tired of Germany. Or revolt !

 

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