On Thu, Dec 08, 2005 at 09:58:18AM +0000, Eleanor Blair wrote:
> I note that for a while now we've been seeing:
>
> An unknown HTTP error occured (http error code: -1207955476)
> Could not retrieve the Nessus plugins
>
> It worked once one day last week, but is otherwise mostly failing. Any
> idea what the problem might be?
There were some known capacity issues causing this sort of behaviour,
but we installed a traffic shaper several weeks ago and that should have
cleared things up. We also believe we resolved the same issue John
Scherff posted about to the mailing list earlier this week.
If you or anyone else are still having trouble retrieving plugins, we'd
like to hear about it. Feel free to send me a note directly with the
following info:
o Type of feed you have (direct/registered/GPL).
o If you have a direct or registered feed:
- The email address with which you registered if it differs
from what you use to email me.
- The output of "nessus-fetch --check".
o Time(s) nessus-update-plugins or nessus-fetch was run. Please
make sure that the system clock for your nessusd host is
reasonably accurate (ie, sync it using ntp) and that you
mention what timezone it uses.
o The IP address of nessusd or web proxy, if you use one.
o Specific error messages you get.
o Anything else you think would be helpful (eg, "it doesn't
work when I run it at mid-night", "last successful update was
Sunday", etc).
George
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