>>>>> On Fri, 22 Oct 2010 21:05:30 +0200, Claus Klein 
>>>>> <[email protected]> said:

CK> Ok, it seems you have a lot of work, there are 192 unassigned open  
CK> bugs about the agent.

Yes, unfortunately bugs are difficult.  Mainly for two reasons:

1) the bug database system leaves a lot to be desired.  The SF bug
   tracking system is a real pain to work worth (for one, it's slow).
   Supposedly SF is maybe? going to deploy something new soon.

2) Tracking down the nature of bugs takes time.  By far, most of the
   bugs submitted are user mistakes or errors or questions.  If they
   were *just* bugs it'd probably provide better motivation to try and
   fix them.  But as a support forum, the bug database is a real pain.

CK> I solved most of my open bugs and attached a patch and/or a test
CK> script.

That's fantastic!  If you've attached a patch, could you move it to the
patches database (which we're better at checking)?  (and if you aren't
allowed to (I forget), then email the patch numbers or URLs here and
we'll change them).

CK> What do you need more, I wand to solve my problems and want to help you?

The best help you could provide would certainly be to look through the
bug database and respond with comments or fixes.  That would leave the
admins with significantly less time to mark them as resolved or to apply
any patches.  It always always always comes down to time!
-- 
Wes Hardaker
Please mail all replies to [email protected]

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