"Vaswani, Anisha" <[EMAIL PROTECTED]> wrote:
>Hi Everyone,
>
>I was trying to get some idea of how many people are using ND against Informix.

--> not many, as far as I can tell. I've been trying to find people running the same
 or similar configs as my company's, and have found nobody. We use Informix 7.1.3,
 client v. 9.14 and are having a huge amount of problems and no support available.


>I've hit a serious problem with using CSpTransaction object against the Informix
 database and after posting two messages to this forum and getting no responses, I
 broke down and called NetDynamics Tech Support. 
 --> sorry to hear it came to that. Hope they were more helpful than when I tried to 
contact them....

>I have spent the last several days on the phone with the ND tech support engineer 
>getting NOWHERE because she had no Informix environment set up on which to even test 
>my problem.

--> welcome to 'The Sun-Netscape Alliance'

>She finally found a machine with Informix (not the version I'm running, of course)
 but now she can't find an Informix DBA who can do something as simple as turn on
 Transaction Logging on the database (Sort of essential since my problem is related
 to transactions!)

--> See above.

>I was wondering what level of support other Informix users feel they receive from
 NetDynamics. Right now, even though NetDynamics says it "supports" Informix, I would
 have reservations recommending this configuration to a new user because I'm not 
convinced
 that there is enough expertise with the NetDynamics Tech. Support organization to
 support this environment.
>

--> I have had a bad experience each time I've had to deal with ND tech support. They
 offered a bunch of really useless suggestions, never returned my calls and did 
basically
 nothing to help me solve my problems. My suggestion is to simply develop in Servlets.
 Kill all 'Application Servers.' 

>Any thoughts/suggestions?
>
>Anisha 
>
>~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
>~  Anisha Vaswani - IT Engineer @ Hewlett-Packard Company  ~
>~    Components Group IT - WW Sales & Marketing Systems    ~
>~   EMail: [EMAIL PROTECTED] | Vmail: (408) 970-2242   ~
>~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

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