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Contact:
Sharon Doi
Marketing Director
Neon Software Inc.
Phone: 925-283-9771
Fax: 925-283-6507
[EMAIL PROTECTED]



"Bugbear" Virus Detected by Free NetMinder Ethernet Update

Packet Inference Technology Makes Quick Detection and Notification Possible


LAFAYETTE, CA -- October 4, 2002 -- Neon Software today has announced 
the availability of a new update to the award-winning NetMinder 
Ethernet 5.0 that automatically detects and decodes packets generated 
by the "Bugbear" virus infection. NetMinder Ethernet customers who 
install the update and have alerts set will automatically be paged, 
emailed, or sent an SNMP trap if exploits of the Bugbear virus are 
detected on the network.

According to VNUnet.com, the Bugbear work will likely surpass Klez to 
become the number one threat to computer users with over 130,000 
infections already reported.

"Network administrators must maintain a vigilant watch over their 
networks," said Michael Swan, Neon Software's chief technology 
officer. "NetMinder Ethernet is an essential part of that vigilance. 
Our Packet Inference technology analyzes network data based on a set 
of pre-programmed rules and provides explanations for unusual 
conditions it detects. This update adds 'Bugbear' to Packet 
Inference's extensive list of high-risk conditions."

Packet Inference is a NetMinder Ethernet plug-in. The update for the 
plug-in is now available and free for Netminder Ethernet 5.0 
customers running under Mac OS X. Upgrades to Netminder Ethernet 5.0 
from previous versions are available for $199. Competitive upgrades 
to NetMinder Ethernet are also available.

Visit http://www.neon.com for the latest information on Bugbear 
detection and product pricing.


About Neon Software

Neon Software is a leading supplier of cross-platform network 
management applications. Neon's applications help secure, manage, and 
optimize networks. The Neon product line includes CyberGauge(R) 
(monitor your bandwidth), NetMinder Ethernet(R) (diagnose your 
network), and LANsurveyor(R) (map and manage your entire network). 
All product names are trademarks or registered trademarks of their 
respective manufacturers. For additional information, visit 
http://www.neon.com.



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