John <[EMAIL PROTECTED]> wrote:

 
> My local doctors practice is now proud to have a website where one
> can - in theory - make appointments, etc. One annoying feature of
> the site is that, on Netsurf at least, the page does not scale in
> width. Viewed on Windoze it looks fine :(

[...]
> can someone tell me what specifically is the problem
> before I do so? Or is it just a Netsurf problem since it also scales
> properly on O2?

Don't mention RISC OS specifically or anything like that. Take a
screenshot of the browser window so they can see what it looks like.
Either send that to them attached to an email or, if it's a contact
form (I didn't look at the page you mentioned for complaining), upload
it somewhere and tell them the URL.

The wording of the complaint itself should simply refer to the
screenshot, and point out that this is caused by poorly handled tables
- an extremely high fixed width, in a *nested* table, neither of which
is sensible (and nor should tables be used for layout.)

-- 
Vince M Hudd
Soft Rock Software
http://www.softrock.co.uk

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