There has been much discussion in Canada about the Harper Conservatives and 
their strategy of controlling every communication between government and the 
media: illegally interfering with Access to Information requests, vetting by 
political staff of even the most obscure and inconsequential info requests like 
scientific findings about floods from 13,000 years ago.

Harper has also taken the step of leaving cabinet meetings and the House of 
Commons via side exits etc to escape the scrum of reporters, and their 
traditional opportunity to ask tough questions of the PM.  He has instituted a 
white-house-style speaker's list in the Parliamentary Press Gallery in order to 
take control of which media outlets may ask questions.

Harper demands pages of documentation and planning for even the most minor of 
government rollouts (Media Event Proposals, see 
http://www.hilltimes.com/page/view/control-04-26-2010 OR 
http://tinyurl.com/2cpolba  ), and forces civil servants to spend thousands of 
man-hours documenting the placement, size, and maintenance of signage promoting 
his government's Economic Action Plan (Canada's anti-recession stimulus 
spending program - see 

http://tinyurl.com/2caba5n

http://www.cbc.ca/canada/british-columbia/story/2010/09/06/conservatives-sign-count.html
   ).

The internet strategy below may be a logical step in the evolution of 
government communications; but in a regime in which even the minutiae of press 
events are scrutinized by the centralized PMO, you can be sure this has not 
only the Harper stamp of approval, but that the message is painstakingly 
crafted by his office.

from  http://tinyurl.com/25rbq3v

http://www.winnipegfreepress.com/canada/breakingnews/new-documents-shed-light-on-governments-online-battle-with-seal-hunt-opponents-104701689.html
The Canadian Press - ONLINE EDITION

New documents shed light on government's online battle with seal hunt opponents

By: Steve Lambert, The Canadian Press

Posted: 11/10/2010 9:04 AM | Comments: 2

They knew they were going into hostile territory, and it appears they didn't 
sway many minds, but federal employees are feeling pretty good about going 
head-to-head with critics of the seal hunt in online forums, Twitter tweets and 
the blog of a teenage girl.

The pilot project, which ran last spring, could lead to more cases in which 
bureaucrats rebut government critics on websites big and small.

"The project was successful in that we tested, refined our processes and 
executed rapid response during the pilot," Claude Rochon,  spokesman for the 
Department of Foreign Affairs and International Trade, wrote in an email.

"Discussions about pilot findings and next steps are taking place within DFAIT 
and across government."

Documents obtained under the Access to Information Act by the International 
Fund for Animal Welfare, longtime critics of the seal hunt, show government 
employees posted on sites such as Vegansaurus, as well as small personal blogs, 
and also responded to Twitter messages.

A Toronto-based company called Social Media Group was hired for $75,000 to 
monitor online chatter about the seal hunt and help the government correct what 
it perceived as misinformation ? suggestions that seals are an endangered 
species, for example, or that sealers are allowed to kill newborn white-coat 
pups.

When one of the authors on Vegansaurus, a San-Francisco-based food website, 
called the seal hunt a genocide that threatened to decimate the herd, the 
government wrote back.

"Hi. My name is Martha and I'm an employee of the Government of Canada working 
on the seal file. While some may not agree with the harvest itself, it is worth 
noting that the seal population is healthy and abundant. The Northwest Atlantic 
harp seal population is currently estimated at 6.9 million animals ? more than 
triple the size of the herd in the 1970s."

Martha McLean is deputy director of eCommunications in the Foreign Affairs 
Department. She also posted links to a government fact sheet about the seal 
hunt, but was met with a cool response.

"Great idea, Canada! Send an employee to try to justify seal slaughter ? oh 
pardon me, 'harvest' ? to a bunch of vegans on a vegan website," wrote a poster 
named theolivia.

When a teenage girl in West Virginia wrote on her blog called gogreenveggiegirl 
that baby seals are killed for their white coats, another department employee 
named Elisa Kaltcheva responded by pointing out that the killing of white-coat 
seals has been illegal since 1987.

And when a Twitter user named Bernoid alluded to a "kill quota for baby seals," 
an official in the Department of Fisheries and Oceans suggested the government 
respond by pointing out the ban on killing white coats.

The International Fund for Animal Welfare was pleased to see that government 
officials have been upfront about their identities when they posted comments. 
But the group feels the government is in spin mode by posting links to 
government fact sheets instead of to independent scientific studies.

"They're not using the best available information. They're just sticking to 
their talking points, so I think it is just another propaganda machine," said 
Sheryl Fink, director of the fund's seal hunt campaign.

The documents obtained by the fund show that bureaucrats considered some online 
chatter too inflammatory to respond to. At one online news site in the United 
States, people for and against the hunt were in a lengthy argument over whether 
seals were being skinned alive. The government decided to stay out of the 
debate, deeming the conversation "already heated and unreceptive."

So far, the government's movement into the world of online debate has been 
somewhat tentative. Representatives have been posting single replies using a 
form-letter style of writing ? almost like a letter to the editor of a 
newspaper.

But because online commentary can quickly become a back-and-forth argument, the 
government has to consider how far down the  debate path it wants to go.

"I'm interested to discover how this pilot can help us articulate this (seal 
hunt) issue and to suggest ways for the (government of Canada) to move toward 
more of a dialogue-like engagement ? sometime down the road," Barry Nesbitt, 
another department eCommunications employee, wrote in an April 1 email to 
colleagues.

"My sense from today is that we have to find ways to identify individuals who 
want to discover content that exists outside their particular point of 
view/echo chamber of comfort. Then both parties have to determine to what 
extent we can have a real discussion  with the hope that others will be drawn 
to the conversation."


--

* WHERE'S MY ARTICLE, WORLD?
http://wikipedia.org/wiki/Flick_Harrison

* FLICK's WEBSITE & BLOG: http://www.flickharrison.com 


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