Hello, A quick read of my recent blog post at http://hatwar.org/epilogue/ should give you a feeler about the problems I am facing.
Basically, when one buys an iPhone from the official channel in India (Airtel or Vodafone), one is glued to the service provider for life. (Think about a contract that can't be terminated or reversed). Despite paying the full price for the device, you can't change your telephony provider. Doing so involves unlocking/jailbreaking the iPhone which is illegal according to Apple. Talking to Airtel about it has been unproductive. On the other hand, Apple doesn't even list a customer support number for the iPhone in India on it's Website: http://www.apple.com/support/iphone/country/ I am told, people who use BlackBerries and other smart-phones face similar problems. You are forced to: 1. Pay the full marked price for the device 2. You aren't allowed to change mobile phone providers I feel this is totally unethical and doesn't give a sophisticated consumer any choice. As India gets a 3G network, these problems will only grow. As of now, I am frustrated enough to bring these people to the books. Any help, pointers on how to go about it will be helpful. Thanks in advance, Amol Hatwár _______________________________________________ network mailing list [email protected] http://lists.fosscom.in/listinfo.cgi/network-fosscom.in
