Yes, it is quite annoying that Canara Bank has made it impossible for GNU/Linux users to access the netbanking. In fact, even on Windows the application they provide is quite shabby and makes it tough for users to logon to netbanking. I came to know about this recently when trying to setup netbanking for my parents who use Canara Bank's services extensively.
In this specific case, I guess writing to the chairman of Canara bank should be a good idea. Meeting him personally to throw light on these issues may not be a bad idea either. - HPN On 28 April 2013 21:57, FRDManiac Parin <[email protected]> wrote: > Sometime ago, Canara Bank has introduced a desktop application to make > its NetBanking[0] *look* more secure ( earlier they only allowed > password, with no special characters). It is mandatory to use NetBanking > through this app or you can't use it. The main issue is the installer of > this app is only available for MS Windows and Mac OSes.. As can be seen > in the image in link[1] > > So as a GNU/Linux user, I felt ignored, as to why and how they can do > this to us, and we must raise our voice, to make them know we exist, as > these kinds of things are done often by many other Gov. deptts. ( when > they Only IE) > > I gave the concerns below to the Senior Branch Manager as well as mailed > (copy of letter below) to their concerned deptt. While the former > replied with "that the issues > are too technical and you are the only one having this issue", so it > would be better to talk to the CanSecure Team directly, which didn't > even reply till date. > > I tried to to let them know the issues and solution I thought can work, > with the help of the letter below. > > I am writing this to this list to discuss how to tackle such issues, so > that *we are heard*, and not *ignored* by these organizations. > > Is there a policy on usage of FOSS in PSUs? > > > -------- Beginning of Letter -------- > Subject: Grievance related to CanSecure > Date: Mon, 15 Apr 2013 17:54:11 +0530 > From: Parin Sharma > Reply-To: .... > To: [email protected] > > > Ref. A/c no. .................. > > I contacted the CanSecure customer care to allow me to use NetBanking > without CanSecure for my NetBanking A/c but your executive told that > CanSecure is mandatory for NetBanking. > > > So I am unable to use my NetBanking a/c because it requires CanSecure > which I am not able to use because for the following reasons: > > * The installer is only available for Microsoft Windows and Apple Mac > operating systems which are both proprietary and it would roughly cost > me at least Rs. 5000 - Rs. 10000 to buy a legitimate copy of these OSes, > which is certainly not the way it should be, since NetBanking is very > basic service, and should be made easily accessible. > > * I am using a better and open operating system known as GNU/Linux[1] > which is used by a lot of people, as it is freely available, and more > secure than the other two proprietary OSes, which is a must because bad > Operating Systems like Windows or Mac can't be trusted with such > confidential data, as they also contain malicious features such as > hidden spyware or malware. see the link[2] to know why Microsoft Windows > is not secure and link [3] to know about MacOS's malicious features. > > * Moreover the application CanSecure is NOT Open source, which is > another reason that I can't trust it with such confidential data, used > exchanged in the case of NetBanking Application. > > > Solutions: > --------- > > *Either Allow make it optional, so that I can use NetBanking without > CanSecure > > > OR > > * Make the CanSecure Application Open Source[4], so that one can check > or get the code checked for any malicious features, in that application. > > AND > > * Make an installer available for GNU/Linux as well so that other > customers like me, can also use the NetBanking service in a secure and > better environment. > > OR ELSE > > I HAVE TO CLOSE MY ACCOUNT WITH YOU > > > I hope you will see to it that my concerns are given a thought or at` > least I expect a reply at the earliest. > > > [1]http://en.wikipedia.org/wiki/Linux#Desktop > [2]http://en.windows7sins.org/security/ > [3]http://www.fsf.org/blogs/rms/mac-osx-mistakes-and-malfeatures > [4]http://en.wikipedia.org/wiki/Open_source > > -----------------------End of Letter-------------------------- > > PS: Well, I will be soon closing my A/c with this bank, just as a way to > protest against this. ( May be *1* customer less, doesn't affect them > much, but then if more people agree to such concerns and opt out then > they will have to listen to us) > > [0]https://netbanking.canarabank.in/netbanking/RetailLogin.jsp > [1]https://www.joindiaspora.com/posts/2570343 > > -- > Parin Sharma > https://joindiaspora.com/u/frdmaniac > > > _______________________________________________ > network mailing list > [email protected] > http://lists.fosscom.in/listinfo.cgi/network-fosscom.in > -- Hari Prasad Nadig http://hpnadig.net http://twitter.com/hpnadig http://flickr.com/hpnadig
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