>>>>> "et" == et <[EMAIL PROTECTED]> writes:
et> On Tuesday 09 July 2002 04:50 pm, you wrote:
>> I'm just wondering, but does one ever get a reply from Mandrake
>> Support? I purchased a Mandrake 8.2 boxed set which is means to
>> have online support. I went to the website and filled out the
>> forms and put in a request. That was 4 days ago. Should I give
>> up or wait some more? Has anyone else had any experience with
>> Mandrake support?
>>
>> Thanks
et> My bet was for some reason they could not reply (like a typo
et> in your e-mail address) but what was the problem....
I've double checked that and I got a standard reply back by email when
I registered, so I don't think it can be that. I'll check again though.
et> we would all love to have a real problem to chew on...
Well, I asked here a couple of days back and got a couple of replies which
didn't work out unfortunately.
The problems is this:
System: Dell Inspiron 8100 laptop
I put Mandrake 8.2 Powerpack edition on it as the sole OS (no dual
booting this baby - though I might put VMWare on it later). I must say
that the install was seamless (it even had a pretty recent NVIDIA
driver).
The machine came with a CD-ROM installed and a module bay which can
house a CD-RW, a ZIP-250 or a Floppy. I installed Mandrake with the
CD-RW installed.
If I shutdown, take out the CD-RW and put in say, the ZIP drive, and
reboot, I cannot access the zip drive and attempting to do so hangs
the process (though fortunately not the machine).
So, the problem of the day is, how to get the machine to recognize
when I plug in a different piece of hardware into the module bay and
have that piece of hardware work. Any ideas?
Thanks for all your help.
Adrian
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