I think Tom and Adam (the author of the article) come from different 
computing cultures, and I can appreciate both of them.  Tom's culture 
places the onus on the user; Adam's places it on the developer. 
 Personally, I wouldn't want Open Source development to go too far in 
either direction.  Ideally we would have an OS that would be 
comprehensible to a person of average intelligence with no RTFM, but 
would not hinder the advanced user by dumbing things down. This is an 
unattainable ideal, but an approachable one; as we progress towards it, 
we are bound to lurch from one side or another.

Sir Robin

tom brinkman wrote:

>On Friday 12 July 2002 12:52 pm, Alastair Scott wrote:
>
>  
>
>>Doubtless this will provoke some discussion!
>>
>>http://people.trustcommerce.com/~adam/top10/wrong.html
>>
>>Unfortunately, there are several things wrong with the article:
>>    
>>
>
>    The article takes most things from a 'the situation is an OS 
>fault, then hardware, then user' approach. Unfortunately most users 
>(any OS) do also.
>
>   I've found when situations are approached just the opposite as most 
>likely a user, then maybe hardware, and lastly OS deficiency, I tend 
>to have better experiences.
>
>   I don't believe Adam feels any differently. I got the distinct 
>impression he's just playin the usual journalistic card and 
>pretending to be the Devil's advocate.  So.....
>
>  1)  is a user problem .... too many IE users :o, non standard html, 
>and of course,  M$ 
>  2)  user problem.  Choosing ext2 in this day and age is.  Not havin 
>an UPS (any OS) comes in second.
>  3)  user problem.  Old computers printed everything. Save trees, get 
>rid of your printer (I don't have one). ... and quit buyin books too.
>Better to burn everything from coal to uranium to communicate.
>  4)  user problem (any OS). The real problem is when you have a 
>problem, you don't know what to ask, or have enough understanding to 
>realize when you find the answer. (I fall too often into this group.)
>  5)  user problem.  Buy a better cpu/cache/ram, video card, monitor.
>The ones you believed the advertising/win-reviews about sort'a suck, 
>but you're the one that bought into it. Using only incandescent or 
>candle light in the vicinity of your computer screen might help.
>  6)  Extreme user problem, obviously he's advocating killing children 
>and/or their activities here  ;(
>  7}  user problem again, 'cept this time it's me. I haven't a clue as 
>to what he's complain'g about.
>  8)  OK, we finally got a problem that's not all user. This one is 
>win-hardware and OS.  Sound in Linux sort'a kind'a sux, even more 
>than the user errors mentioned in #5
>  9)  user error, 'cept' not me, I believe he's the one without a 
>clue.
> 10)  user error, hasn't he heard of Crl+Alt+/- (also see #5)
>
>   So, according to his top 10, it works out to roughly 90% user is 
>the problem.  'Course if you ask most sysadmins, or support personel, 
>they'd probly just say "user - user - user" (IOW's 100%).  I'll stick 
>with user - hardware - OS (any OS)) in that order.  I suppose next 
>week he'll publish a "10000 Things Wrong with Windows" article ??
>  
>
>------------------------------------------------------------------------
>
>Want to buy your Pack or Services from MandrakeSoft? 
>Go to http://www.mandrakestore.com
>  
>


-- 
"We're clouds over the sea, or flecks of matter
in the ocean when the ocean seems lit from within.
I know I'm drunk when I start this ocean talk." - Rumi

Robin Turner
IDMYO
Bilkent �niversitesi
Ankara 06533

http://www.bilkent.edu.tr/~robin




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