On Saturday 14 December 2002 10:03 am, Hylton Conacher (ZR1HPC) wrote:
> Hi Dale,
>
> Dale Huckeby wrote:
> > On 13 Dec 2002, Lyvim Xaphir wrote:
> > > Is there anybody on this list that has NOT recieved their LM90
> > > preorders? Besides me?
> > >
> > > I ordered three sets of technical manuals in October and I have not
> > > seen them yet. Anybody else going thru this?
>
> I pre ordered my PowerPack set on the 8/11/2002 and have also received
> the email of being able to track it. I was also initially caught by the
> French on the tracking page but after I clicked on the British flag the
> language changed on the page to English. If the package does not get to
> me in South Africa by the 31/12/2002, I have spoken to my credit card
> company and will be able to reverse the payment to them, not that I want
> to but still I feel no goods=no pay.
>
> HiH
There was a posting at the Mandrake Club within the past two or three days
acknowledging that they have really screwed up on some of the preorders, and
that remedial steps have been taken ("Sorry, buddy, you don't work here
anymore.")
Let's hope that the new CEO puts this mess high on his priority list. It could
be a real black eye for Mandrake, and they don't need that kind of publicity.
Billing a credit card before the goods are shipped is not only immoral, IIRC
it is illegal in some places. Beyond that, the credit card companies don't
like getting involved in stop-payment orders, and it's not a good idea for an
e-business to piss off these folks.
-- cmg
Want to buy your Pack or Services from MandrakeSoft?
Go to http://www.mandrakestore.com
