On Friday 20 Dec 2002 11:30 am, John Richard Smith wrote:
> Anne Wilson wrote:
> >On Friday 20 Dec 2002 12:26 am, Charlie wrote:
> >>On December 19, 2002 02:23 pm, Andrei Raevsky wrote:
> >>>Dear friends,
> >>>
> >>>I have recently had the worst of times with my ISP who also is my main
> >>>internet address provider (I use Hotmail, alas, only for my public
> >>>messages since it is saturated with spam anyway).  Ideally, I would look
> >>>for a company in the USA, with either state-wide local numbers, or an
> >>> 800 number to call, which would care about its customers and who at
> >>> least have some knowledge about Linux (the big ones all want us to run
> >>> Win32 software on our machines).
> >>>
> >>>Other considerations are, of course, ease of connection, downtime, etc.
> >>>
> >>>Is anybody on this list actually happy with his ISP and mail server
> >>>provider?  If yes, please help me out with this!
> >>>
> >>>Also, I prefer not to go with a company which provides email as a
> >>>"sideorder" for long-distance or local telephone service.
> >>>
> >>>While I cannot afford to pay much, I use dial-up anyway, I certainly
> >>>would be willing to pay for good quality.
> >>>
> >>>I was told that Earthlink is ok.  Does anybody know?
> >>>
> >>>Finally, it would be ideal to find a company which is strongly pro-Linux
> >>>or somehow linked with the linux community.
> >>>
> >>>Am I dreaming,
> >>>
> >>>Cheers,
> >>>
> >>>Andrei
> >>
> >>It's hard to tell what ISP's users running GNU/Linux are getting
> >> "support" from, but for overall ratings it's hard to beat the user's
> >> ratings at:
> >>
> >>http://www.dslreports.com/
> >>(not just for DSL)
> >
> >I consulted them, and found that mailbox (for the UK) got extremely high
> >ratings, even though I'd never heard of them.  I made some direct
> > enquiries from them, found their support helpful, and that they are linux
> > friendly, and went for them.  And I've never regretted it.  Support is
> > quick and friendly, and unlike some they never imply that you are an
> > idiot for bothering them.
> >
> >Anne
>
> Can I ask any of you, does your isp peddle you a line about ,
>
> "you must not have more than 4 appliances connected to any one telephone
> line"
>
> as freeserve does.
>
> By this,  I don't mean 4 appliances using the line simultaneously,
> which is not possible, but 4 devices, whether they be that computers or
> just handsets.
>
> John

No - we made it clear to them from the start that we have a home lan, and they 
happily stayed on line with me for an hour when we first started, to find the 
fault in my setup - which turned out to be purely a mistake on my part, and 
they were pleasant throughout.  We have 6 computers and three telephone 
extensions on the line, and it causes no problems.

Anne

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