--- "C. Tresenriter" <[EMAIL PROTECTED]> wrote: > On Wed, 25 Jun 2003 06:19:21 -0700 > owenb <[EMAIL PROTECTED]> wrote: > > > How do I get a response concerning defective Mandrake merchandise? > > I tried what e-mail and phone number I could find without any > response. > > I bought, "The Definitive Manual for version 9.0 just prior to the > > release of the 9.1 version. The book had nearly no use when the > pages > > began falling out. Not one or two but in groups. It is obvious that > the > > glue holding the pages in the binding has a problem. > > All I want is a replacement for this older version manual. I'm not > > > trying to ding Mandrake for the 9.1 version. > > I didn't have any problem having Mandrake take my money when I bought > > > the book, the 9.0 software and the 9.1 software. > > Does anyone know how to gain satisfaction? > > > If you post a request to the club forum, Deno should take care of it. > HTH
You must be behind on current events. Deno is no longer working with Mandrakesoft, at least not officially. Email is not supposed to be sent to him. However use of the Club forums will probably get some attention paid to the matter. Try that and if that doesn't work then more stringent methods can be explored. --LX __________________________________ Do you Yahoo!? SBC Yahoo! DSL - Now only $29.95 per month! http://sbc.yahoo.com
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