Hello Charlie,

Sunday, September 28, 2003, 12:39:36 PM, you wrote:

>> I got 9.0 in a box when 9.1 was just coming out. After a period of
>> learning, I tried to get some additional programs for 9.0, but
>> found almost all were for 9.1, and some did NOT work with 9.0. It
>> was as though the 9.0 code had dried up and blown away.

CM> What code? What programs?

Don't remember all of them now, but included Office, Opera, Sylpheed,
Pan, Octave, Gnucash, and many others.

>> I'm running 9.1 now. How long will it be before the same thing happens
>> and 9.1 code becomes hard to find?

CM> What code? What programs?

Not sure what new ones I'll want, but when I tried to find some of the
above for 9.0, it was essentially impossible to find. I wrote to the
list, and others were not able to find them either. Turned out there
were 9.1 versions readily available, but not 9.0. Easiest solution was
to reinstall 9.1 so I COULD get the programs.

CM> So saying the code dried up and blew away is slightly misleading.
CM> Stuff is still  available, you just have to know where to look.

At the time, I asked this list, and after many attempts, some 9.0 code
could not be found. There were suggestions for compiling from source,
but that brought with it some interesting problems too. :-)

CM> I congratulate you on actually getting the "box" for 9.0, and urge you to 
CM> start those 'others' the same way if possible.

Boxes are too hard to find, especially for the latest release. When I
bought 9.0, 9.1 was already being released. Not good.

CM> Explain to them that there  _is_ a free version for download but
CM> that there really is added value to box  sets and Club membership.

Some are on dial-up, and I'd have to give them discs. I usually
suggest that they join the club to get the goodies there.

CM> but that isn't quite 9.2 and may cause a bad first impression. I'm
CM> sure that your focus is to present them with a happy experience
CM> and not have them  snarling at you over a perceived broken
CM> operating system, am I correct?

Absolutely, utterly crucial! If these M$ users are to like Mandrake
and make the switch, it MUST work better than Win did - BUT they are
familiar with win and know how to use it. It has to be EASY as well.
Most of these people know very little about computers - they are just
a tool.

The MOST stable, easy-to-use code is what is needed!

CM> A more direct answer to the "How long?" question is simply that
CM> official support for releases is 18 months. I think. (-:

"Support" might be 18 months, in terms of supplying updates, etc, but
the apps code dried up MUCH before that in the 9.0-9.1 transition. The
club had essentially all 9.1 code shortly after 9.1 was released.

-- 

 rikona                            mailto:[EMAIL PROTECTED]


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