On October 18, 2003 10:37 am, rosie wrote: > The reason Telewest insist on a windows machine is that they want to > install 'spyware' software. It is supposed to help with diagnostics > if you have a problem, they will be able to remotely spy on that > windows machine.
Oh, no, no, no, no, no! This is advanced diagnostic software not spyware! Don't you understand the necessity of this to our over worked, underpaid and under qualified help desk techs? We have this wonderful guy here, all of 15 years old, who is our star! Top marks on the national MSCE exams! Why he can click through wizards and have a system up and running faster than you can say "Bill Is God"! Now those Unix and Linux guys would still be testing those horrible plain text scripts and configuration files while our guy would have already come to the conclusion that it's all the users fault! (KNOCK KNOCK) Oh, sorry, it seems we have a small security problem here. The police are at the door asking us about a series of viruses, trogans and stuff that have been happening for the last six months. I'm just gonna go ask our star. That's about when we hired him so he has to know something about it. <<wicked grin>> > When they came to connect us we had 2 windows and 2 linux machines but > I refused to install the spyware, the engineer was one of the senoir > ones and agreed with me that he wouldn't want it either. As he was > happy that I had knowledge of computers and wouldn't be phoning up > help with 'noddy' questions he DID NOT install the software. > > My advice is stick to your guns and make a big play on how secure > linux in light of all the holes highlighted in windows recently. If > you don't get anywhere then why not take your complaint to OFTEL. By all means stick to your guns. No reputable supplier of high speed services should be installing this crap on your machines. Some folks are just getting far too enamoured of the Microsoft approved virus called "phone home". ttfn John
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