Greg Meyer wrote:
On Thursday 11 November 2004 05:54 pm, Jack wrote:
  
3 - Couldn't upgrade to KDE 3.3, despite having the CD for it and
despite help from experts like Randall.  I spent *weeks* on this.  
Nothing I tried worked, nor did any suggestions work.

    
This is a big job for a newbie, and there is no question you will have 
problems unless you know a lot about the underlying OS.  This is exactly why 
Mandrakesoft is so hesitant to update major system components like this.  
Tell me, since you are comparing to windows, when you try to upgrade the 
windows GUI is it easier?
  
Well, yes it is.  Of course, the alternate GUI's are not free like they are in Linux.
  
5 - Most damning of all was my attempted upgrade to 10.1 official.  I
completely wiped my drive to do a clean install, and after everything
was said and done, the official version could not find the internet, nor
my onboard (Asus P4P800) sound card.
10.0 had no trouble finding these 2, nor did the community version of
10.1.  Luckily for me, I had imaged the drive beforehand, so I was able
to go back to 10.1 community.
    

Sounds like a configuration problem.  BTW, you could have upgraded to official 
by changing your urpmi sources to 10.1 official location and just use 'urpmi 
--auto-select' to bring it up.  This would have saved all of you 
configuration settings, and probably would have avoided the problem.
  
Good point Greg but I dislike "upgrading."  I always prefer to do a clean install.  My experience has been (up to now) that there are less problems this way.
6 - I spent the $170 or so bucks to become a silver club member, but not
once have I received an answer from Mandrake when I found myself stuck.
    

MandrakeSoft direct support happens on MandrakeExpert, not MandrakeClub.  Club 
is a user community. 
  
You know, this might have been part of my problem.  Thanks for this information...
    
Bittorrent is far from a security risk and is not a commercial app full of 
adware and crap like the windows networks.  Bittorrent is actually quite 
secure, as you are initiating your download from a trusted source, and it 
only downloads what you ask it to.  If you think this it is because you don't 
understand the technology.
  
So I have learned in the last couple of days...
  
A mature operating system should not encounter these problems,  I have a
pretty standard Intel 2.6 gz system with 512 mb of ram, and Windows has
never had a problem configuring my setup.

    
A mature operating system that has support from hardware manufacturers should 
not have this problem.  You have tried to do some things with Linux that are 
either very advanced or not supported by the people that made the hardware.  
I think you are generally being unfair.  It seems you are complaing that 
Mandrake is not MS windows, doesn't work like MS windows.  Well surprise, it 
is not.  If you want MS windows, use MS windows.  If you are willing learn 
how a different OS operates and deal with some issues that are not supported 
to get things working you'll have fun with Linux.  
  
I *am* having fun with Linux (as I already stated in my original post).  And I do not expect (nor want) it to be Windows.  But when an expert gives you specific directions on how to do something, and it has worked for him, it *should work for me* also!!!!!!!!!

I hope I didn't come across as a flame.  I just find the level of expectation 
that people have to be astounding.  Many people expect to be able to pop in 
the disk and have everything work out of the box without doing any 
configuration work, anything less than that is failure.  
Not me... I already have installed and removed Fedora, Knoppix (CD version), Slackware (now that was difficult!) and Mandrake.  I returned to Mandrake because I found it best.  (I would have tried Xandros or Lindows if I wanted a Windows clone.)

- Jack

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