On Monday 14 February 2005 07:50, Rosemary McGillicuddy wrote:
> Well - I went a bought an external hardware modem which says it is linux
> compatible.  I have attempted to install several times over but get this
> message each time, when I test.  "The system doesn't seem to be
> connected to the Internet".  All the cables, power etc seem to be in place.
>
> There was no prompt to install a driver, and I see there isn't one on
> the CD.  Hmm I wonder if I have to get the driver elsewhere?
>
> The config wizard selected automatic IP parameters and DNS parameters.
> Should I change this?
>
> I also changed BIOS PlugNPlay setting PCI IDE busmaster to 'enabled'.
>
> Any help greatly appreciated.
>
> Thanks
> Rosemary

External serial modems do not need **any** drivers. That is why they are so 
much better than internal ones.

You do not describe how you are trying to "install" the modem, but all you 
need to do is plug it in, and then tell your dialler application which serial 
port the modem is on. If you have plugged the modem in 'com1', then the linux 
device name will be /dev/ttyS0  , com2 is /dev/ttyS1

You have a choice of dialler applications to use. You can define a dial up 
connection in Mandrake Control centre, but many users of the KDE desktop 
prefer to use 'kppp' which is in the 'kdenetwork' package.

And Yes, you should use automatic IP (DHCP) and DNS parameters.

HTH
derek
-- 
www.jennings.homelinux.net
http://twiki.mdklinuxfaq.org

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