Dear All,

I have been having a modem configuration problem (with Mandrake 10.1) similar to the one that Rosemary describes, except that I am still trying to configure the internal modem (56K PCI Data/Fax Modem) on my machine (Dell Dimension 3000-Celeron processor 320). I tried Brian Phinney's experiment with 'ln -s /dev/ttyS(n) /dev/modem' and have tried ports up to ttyS7 (the modem is on COM3 according to Windows, so I expected to be able to connect with ttyS2, but I tried all of these just to be sure).

I have also visited the site that Anne Wilson recommends below. When I have tried various ports in KPPP and then used "Query Modem", I am only able to receive "query results" for ttyS0, but the results show all of the fields (ATI - ATI7) empty.

Finally, I have tried configuring the modem from the installation software. I received the following error message.

"An unexpected error has happened: Can't use an undefined value as an ARRAY reference at /usr/bin/perl-install/network/modem.pm line 21."

Does this suggest that I should try an external modem?

Thanks in advance,
Melissa Allen

On Feb 14, 2005, at 5:40 AM, Anne Wilson wrote:

I've never heard of an external modem being problematic, so I'm sure you/we
will find the answer. Meanwhile, there is a thread
http://dot.kde.org/1108262996/ in which there is the statement 'For those
interested, an overview of KPPP including screenshots is available.' I
suggest that you visit that thread and ask how to get that overview. It may
be helpful to you.


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