are you sure that you don't have a winModem?
I got that same message and had to take the modem out and look at it
and it was a winModem. I am not sure if it that is your problem or not
but you should start there and rule that out first

coin wrote:

> hi there, i have the exact same problem with modem installation. I try the
> kppp,
> and when i query, it report that the modem is busy. I try all com ports
> liao, but in
> vain. I have no problem connecting my modem over the net using window 98.
> Any comments? Is there anything i have to set b4, the linux can check fo my
> modem ?
>
> Modem : External Prolink 56K V90bis
> Linux : Mandrake 6.0
> software used : kppp
>
> >Are you also running Windows on this machine?  What COM port is Windows
> >using for the modem?  (Even if you don't run Windows, try the following
> four
> >options first)
> >In KPPP, setup the modem according to the following:
> >COM1 = /dev/ttyS0
> >COM2 = /dev/ttyS1
> >COM3 = /dev/ttyS2
> >COM4 = /dev/ttyS3
> >Next, run the "query modem" option from within KPPP and see if KPPP is able
> >to talk to your modem using an of the four devices listed above.  If KPPP
> is
> >able to query your modem, then go ahead and dialing your ISP with KPPP.

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