My second suggestion is still related to Documentation.

I would highly recommend that you proof-read your manuals before it goes to 
print.

One example. I have the 'Install Guide' w/ Mandrake 7.0.  If you guys have 
time check this out.

See page 43, Section 6.4 Installation or Upgrade.  It states '...you will 
have to choose Install if you are installing Linux for the first time on 
your machine (or if you simply want to reinstall an existing installation 
over it), ........(figure 6.4)'.

Now look at figure 6.4 (page 44)...look closely on the lower part of the 
figure.  The text says 'Choose "Install" if there are no previous versions 
of Linux installed, or if you wish to use multiple distributions or 
versions.'

Now, I'm sure all of you would agree that 'to reinstall an existing 
installation over it' is completely different from 'to use multiple 
distributions or versions'.

A newbie is a newbie and newbie's can easily get confused because they are a 
newbie :)

edison

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