Hi Mandrake Linux Help Desk,

I guess I must be one of a small minority who cannot get version 7.1 Deluxe 
to install on his/her PC. I have made three thorough attempts and all goes 
well until the final step where the X configuration test is done.

I chose from the list of options, a Matrox Millennium II video card and a 
Viewsonic PT 775 monitor and a resolution of 1024 by 768 at 24-bit color 
depth. I get an error stating that �install exited abnormally� and 
everything is deleted.

I am installing the program on a Maxtor 8.4 GB hard drive as a virgin 
installation, allowing Mandrake Linux to do an �automatic� install. I run my 
PC using a �rack� system, that is, all my �boot� drives are mounted in rack 
inserts so I can run any operating system I want to, putting each system 
(Win98, Win2000, etc.) exclusively on its very own boot hard drive.

Since I installed Mandrake Linux from the CD drive and NOT from Windows (as 
the boot hard drive was blank) I cannot send you the dump of the error 
messages that appeared on the screen when the program crashed.

Here�s a description of my system:
Abit BX6-2 mobo, April 2000 BIOS, Matrox Millennium II PCI bus video card 
with 16 Mb WRAM tied to a Diamond Monster II PCI 3-D video card using a 3Dfx 
voodoo 2 chip set and 12 Mb of video RAM, 256 Mb of PC-100 SDRAM, 250 Mb 
Iomega Zip drive, Panasonic 40X (oem) CD drive, 3.5 inch Teac floppy drive, 
Realtek RTL 8029 NIC, Promise DMA66 controller card, Sound Blaster �Live� 
sound card, Intel Celeron 566 Mhz. Flip Chip PGA (retail) CPU (overclocked 
to 850 Mhz.) on an Abit slocket adapter all cooled using a �Golden Orb� heat 
sink fan combo and finally a mobile rack configured for DMA-66. The rack 
holds whatever �boot� drive and operating system I want. I also have a 
�slave� drive permanently mounted inside the generic case (300 watt Power 
Supply in the case). That slave drive is a Maxtor model 52049U4 (20.5 Gb).

Your help will be appreciated. I do expect success, but on the other hand, I 
also expect a full refund of my purchase price if we cannot get Mandrake 
Linux version 7.1 Deluxe successfully installed on my PC.  I look forward to 
your prompt reply. You can reach me at [EMAIL PROTECTED] and by phone at 
310-820-352.

I have attached this message as a Word 2000 document in case you want to 
print this out in a formatted version.

Cheers

Dennis J. Betts

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