Hi all,
   PROBLEM SUMMARY: I installed Mandrake Linux 7.1 two weeks ago and I'm
still trying to get my modem to work.  Each time I try to use it I receive
the message "Sorry, modem is busy." when trying to use it from KPPP.

   PROBLEM DETAIL: Below I have included the output of numerous commands in
order to provide as much information as possible.  (Sorry for the long
length).  I've tried the setserial command to specify the IRQ and IO address
of the modem but it still does not work.  Maybe someone can see something
I'm missing.  Its seems to me my modem should work?  I�ve searched archives
and HOW To and the web and can�t find anything that works.

 I'm running a dual boot system and the modem works fine under Windows 98.
My sound card is a �TBS (Turtle Beach System) Montego II Sound Blaster Pro
Emulation�.  My system is a �DELL XPS T600� 600 Mhz w/256RAM.  My video card
is a Voodoo 3500 TV card.

 I have an internal PCI hardware controller based modem.  Its Vendor id is
12b9 and Device id=1008 which rule of thumb says is a hardware controller
based modem.

My modem is a:
    U.S. Robotics 56K INT Voice PCI
 Windows reports its IRQ is 09 and I/O: 1040h-1047h and is installed on
COM5.
I've had great difficulty identifying its real Model number.  I received it
with my DELL XPS T600 system and specifically ordered this modem from Dell
to replace the default winmodem that normally ships with their systems.
Anyway, the HTML doc for my modem on its CD-Rom says it's 3COM part number
is "3CP3298-DEL".  Dell Support said it's  a "3Com Hawk MODEM, a PCI
Controller-based Fax, Voice and V.90 Data MODEM. The Dell part number is
4306P."

Here is the output of  "AT" commands I used to query the modem to find what
model number it would report.  Several numbers it reported were "5601" and
"USR3070".  If someone knows which number is the "real" model number, please
let me know.

OUTPUT OF 'AT' MODEM COMMANDS:

ATI0
5601

OK
ATI1
NO CARRIER
ATI2
OK

OK
ATI3
U.S. Robotics 56K Voice INT V5.19.1

OK
ATI4
U.S. Robotics 56K Voice INT Settings...
(snip)

OK
ATI5
U.S. Robotics 56K Voice INT NVRAM Settings...
(snip)


OK
ATI6
U.S. Robotics 56K Voice INT Link Diagnostics...
  (snip)

OK
ATI7
Configuration Profile...

Product type           US/Canada Internal
Product ID:            83329800
Options                V32bis,V.80,V.34+,x2,V.90
Fax Options            Class 1/Class 2.0
Line Options           Caller ID, Distinctive Ring
Voice Options          Speakerphone, TAD
Clock Freq             92.0Mhz
EPROM                  256k
RAM                    32k

FLASH date             7/15/99
FLASH rev              5.19.1

DSP date               7/15/99
DSP rev                5.19.1

OK
ATI8
OK
ATI9
(1.0USR3070\\Modem\PNPC10F\U.S. Robotics 56K Voice INT)FF



uname -a   COMMAND OUTPUT:
Linux localhost.localdomain 2.2.15-4mdk #1 Wed May 10 15:31:30 CEST 2000
i686 unknown


I have tried the following set serial commands and still receive the message
"Sorry, the modem is busy" when trying to use KPPP under KDE to talk to the
modem.

exec setserial /dev/ttyS2 irq 9 port 0x1040 ^fourport ^auto_irq skip_test
autoconfig spd_vhi

exec setserial /dev/ttyS2 irq 9 port 0x1040


ls -ld /dev/modem  COMMAND OUTPUT:
lrwxrwxrwx    1 root     root            5 Sep  9 10:25 /dev/modem -> ttyS2



ls -ld /dev/ttyS*   COMMAND OUTPUT:
(MY MODEM IS ON TTYS2)

   crw-------    1 root     tty        4,  64 Sep 11 19:36 /dev/ttyS0
   crw-------    1 root     tty        4,  65 May  5  1998 /dev/ttyS1
   crw-------    1 root     tty        4,  66 May  5  1998 /dev/ttyS2
   crw-------    1 root     tty        4,  67 May  5  1998 /dev/ttyS3



setserial -ga /dev/ttyS*   COMMAND OUTPUT:
(MY MODEM IS ON TTYS2)

/dev/ttyS0, Line 0, UART: 16550A, Port: 0x03f8, IRQ: 4
        Baud_base: 115200, close_delay: 50, divisor: 0
        closing_wait: 3000
        Flags: spd_normal skip_test

/dev/ttyS1, Line 1, UART: unknown, Port: 0x02f8, IRQ: 3
        Baud_base: 115200, close_delay: 50, divisor: 0
        closing_wait: 3000
        Flags: spd_normal skip_test

/dev/ttyS2, Line 2, UART: unknown, Port: 0x1040, IRQ: 2
        Baud_base: 115200, close_delay: 50, divisor: 0
        closing_wait: 3000
        Flags: spd_vhi skip_test

/dev/ttyS3, Line 3, UART: unknown, Port: 0x02e8, IRQ: 3
        Baud_base: 115200, close_delay: 50, divisor: 0
        closing_wait: 3000
        Flags: spd_normal


cat /proc/ioports  COMMAND OUTPUT:

0000-001f : dma1
0020-003f : pic1
0040-005f : timer
0060-006f : keyboard
0070-007f : rtc
0080-008f : dma page reg
00a0-00bf : pic2
00c0-00df : dma2
00f0-00ff : fpu
0170-0177 : ide1
01f0-01f7 : ide0
0376-0376 : ide1
03c0-03df : vga+
03f6-03f6 : ide0
03f8-03ff : serial(set)
1000-1013 : usb-uhci
1020-1027 : ide0
1028-102f : ide1


cat /proc/pci  COMMAND OUTPUT:

PCI devices found:
  Bus  0, device   0, function  0:
    Host bridge: Intel 440BX - 82443BX Host (rev 3).
      Medium devsel.  Master Capable.  Latency=64.
      Prefetchable 32 bit memory at 0xf8000000 [0xf8000008].
  Bus  0, device   1, function  0:
    PCI bridge: Intel 440BX - 82443BX AGP (rev 3).
      Medium devsel.  Master Capable.  Latency=128.  Min Gnt=140.
  Bus  0, device   7, function  0:
    ISA bridge: Intel 82371AB PIIX4 ISA (rev 2).
      Medium devsel.  Fast back-to-back capable.  Master Capable.  No
bursts.
  Bus  0, device   7, function  1:
    IDE interface: Intel 82371AB PIIX4 IDE (rev 1).
      Medium devsel.  Fast back-to-back capable.  Master Capable.
Latency=64.
      I/O at 0x1020 [0x1021].
  Bus  0, device   7, function  2:
    USB Controller: Intel 82371AB PIIX4 USB (rev 1).
      Medium devsel.  Fast back-to-back capable.  IRQ 9.  Master Capable.
No bursts.
      I/O at 0x1000 [0x1001].
  Bus  0, device   7, function  3:
    Bridge: Intel 82371AB PIIX4 ACPI (rev 2).
      Medium devsel.  Fast back-to-back capable.
  Bus  0, device  14, function  0:
    Multimedia audio controller: Unknown vendor Unknown device (rev 254).
      Vendor id=12eb. Device id=2.
      Medium devsel.  Fast back-to-back capable.  IRQ 10.  Master Capable.
Latency=64.  Min Gnt=4.Max Lat=12.
      Non-prefetchable 32 bit memory at 0xf4000000 [0xf4000000].
      I/O at 0x1038 [0x1039].
      I/O at 0x1030 [0x1031].
  Bus  0, device  16, function  0:
    Serial controller: Unknown vendor Unknown device (rev 1).
      Vendor id=12b9. Device id=1008.
      Medium devsel.  IRQ 9.
      I/O at 0x1040 [0x1041].
  Bus  1, device   0, function  0:
    VGA compatible controller: 3Dfx Unknown device (rev 1).
      Vendor id=121a. Device id=5.
      Fast devsel.  Fast back-to-back capable.  IRQ 11.
      Non-prefetchable 32 bit memory at 0xf6000000 [0xf6000000].
      Prefetchable 32 bit memory at 0xfc000000 [0xfc000008].
      I/O at 0x9000 [0x9001].

   thanks,
     Rich
     [EMAIL PROTECTED]


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