> Now we all know that all software has bugs. So what differentiates between
> suppliers is not the interface but the support!
As this spools up into a beat up Mandrake support thread, you might be
interested to know that Mandrake has taken control over support from
Macmillan as they realized there were problems. From what I got from the
thread here only a month or so ago, they will take steps to fix these
problems.
BTW, have you ever tried to get "support" from Microsoft on a Windoze
problem?
> I won't use or recommend Mandrake for any of my customers.
What do you recommend?
> I also emailed Mandrake directly on their advertised line for comments and I
> still haven't heard from them. They don't seem to be after the commercial
> market at all, in fact they don't seem to be interested in anything else
> except selling product.
You've got to be kidding. You may not have received what you wanted (and
they've admitted problems) but nobody's gonna get rich selling operating
systems to the people who don't want to download it for free, especially
at the prices Linux is being sold for. Open source is ALL about
service. I suspect your problem is that you expect lots of it for $40 or
whatever you paid for Linux and that just isn't going to happen.
Cheers --- Larry
