I've managed to answer my own question.... trawled the expert archive and found
out how to identify it....LT WINMODEM (GLOBAL).....think that sorts that out,
I'm on my way back to the shop now 

On Thu, 02 Nov 2000, you wrote:
> Unless something changed somewhere along the line and I don't know about it,
> a PCMCIA modem is hardware controlled and will also use hardware flow
> control.
> 
> 
> > -----Original Message-----
> > From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED]]On Behalf
> > Of [EMAIL PROTECTED]
> > Sent: Wednesday, November 01, 2000 11:15 AM
> > To: [EMAIL PROTECTED]
> > Subject: [newbie] PCMCIA modems
> >
> >
> > I am trying to get a PCMCIA modems to work under Kppp (MD7.1,
> > Sony Vaio PCG
> > F250) I have tried all the /dev options from /dev/modem to
> > whatever the last
> > one is and either get modem busy, can't open modem etc. If I set
> > flow control
> > to "none" and then try to query modem, it will say modem ready
> > and check the
> > ATI commands but the resulting table of ATI commands is blank.
> > The shop told me that all PCMCIA modems are "hardware" modems,
> > were they wrong,
> > have they sold me a Winmodem ?
> >
> >

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