Alan Shoemaker wrote:
>
> Romanator wrote:
> > Hi list and Mandrake Support,
> >
> > I am very disappointed. It appears that I have a bad Boot
> > Core System Boot CD. The light on the CD stays on for about
> > 10 minutes followed by and error message:
> > An error occurred nothing found while parsing
> > /mnt/var/lib/urpmi/hdlist.CD1 Core System CD(x86)
> >
> > How do I get a replacement?
> >
> > Roman
> > Registered Linux User #179293
> > This email is powered by the Tux Email Utility
> >
> > > On Monday 11 June 2001 20:45, you wrote:
> > > > Hi everybody,
> > > >
> > > > Well, I just received the new Powerpack and I cannot
> > > > get it installed. I was running expert mode. In fact
> > > > the first RAM disk crapped out and I was prompted to
> > > > retry again by pressing the [enter] key. After
> > > > partitioning /boot / /usr /swap and /home, the Boot
> > > > Disk was searching the programs to install, the motor
> > > > stopped while the light on CD was still on, and the
> > > > following error message appeared:
> > > >
> > > > Error Message
> > > > An error occurred nothing found while parsing
> > > > /mnt/var/lib/urpmi/hdlist.CD1 Core System CD(x86)
> > > > What the heck is going on? My beta installed instantly.
> > > > I can't get anything installed from the Powerpack!!
> > > >
> > > > Any ideas?
>
> The instructions for getting bad media replaced are locatedin
> in a small brochure (CD sleeve sized) packed with the CD's
> (has tux on the front) and it says:
>
> REPLACEMENT MEDIA
>
> If you need a replacement disc due to damaged
> product, you can obtain a replacement within
> 90 days of your purchase date. Send the
> damaged product, acopy of the sales receipt,
> and a letter briefly explaining the problem
> to:
>
> User Services
> Macmillan Software
> 201 W. 103rd Street
> Indianapolis, IN 46290
> --
> Alan
Hi Alan,
I have to register it today on the Mandrake web site first, yes?
Shouldn't I report this to Mandrake so that it can be logged? And,
should I send the entire package back?
Shipping or Mailing
Is US Post preferable?
Roman
Registered Linux User #179293
This email is powered by the Tux Email Utility
