Admin,

Getting a modem to work in Linux can be a pain.  I have an internal Actiontec 
real modem, and whenever I switch it around from one computer to another, I 
have to follow this basic sequence:

Plug in, boot up
In a terminal:  cat /proc/pci
Examine for the modem, noting the first I/O address and IRQ
In a terminal:  setserial /dev/ttyS3 port 0x???? (???? determined from cat 
/proc/pci)
In a terminal:  setserial /dev/ttyS3 irq ?? (?? determined from cat /proc/pci)
In a terminal:  setserial /dev/ttyS3 uart 16550A

Then I can connect using Internet Dialer in the menu under Networking, Remote 
Access.  In my case I use the serial port "ttyS3" not "modem" to connect.  
Internet Dialer is KPPP.  Why KPPP is called Internet Dialer in the menu is a 
mystery to me.

In one case, using a beta Mandrake 8, I also had to manually "modprobe 
ppp_async" to get the ppp modules loaded.  For all modems, those modules have 
to be there for a ppp connection to work.

Applying some of this to your situation may be helpful.  What I don't know 
about is the kernel modules you seem to need to operate your modem.  That 
seems pretty unusual, unless 3Com means the ppp modules (modprobe ppp_async 
actually loads several ppp modules).

Ben

On Sunday 02 September 2001 10:47 pm, you wrote:
> Carroll:
> > Admin wrote:
> > > Hello:
> > >
> > > Well, some progress on my attempts to get the modem up and going.  I
> > > switched to XON/XOFF and can now reach the point where the o/s attempts
>
> to
>
> > > initialize the modem, but then nothing happens.  If I log the answer
> > > obtained from the modem, it looks something like:
> > >
> > > M}W[_mm
> > >
> > > The initialization string is ATZ.  I tried adding ^M to it, but it did
>
> not
>
> > > have any effect.  Any suggestions?
> > >
> > > Thanks,
> > >
> > > Dexter
> >
> > Dexter:
> > What modem are you trying to connect using what version of Mandrake? And
> > how are you trying to do it? (CrystalBall is still in early alpha stage
> > -- look for it in Mandrake 10.1.)
> > Carroll
>
> Carroll:
>
> I am trying to get a 3Com(us robotics) model 5610 to work under Mandrake
> version 8.0.  Below is a copy from an earlier posting today.  Since the
> posting below, I have been able to get LM to try and initialize the modem,
> but the process is not working properly.
>
> Dexter
>
>
> I think I am getting closer to solving my problem, but I am not there yet.
> I went out and bought a 3Com 5610 modem.  It is linux compatible, as stated
> on the box and in the literature inside the box and the only modem I found
> in the three stores I visited which made such a claim.  It also states and
> I quote "All 2.3 and higher Linux kernels contain the 3Com Linux modem
> drivers."  And as long as the kernel's plug and play (and I assume it is
> not referring to the BIOS plug and play) is enabled, it should install
> without any problems.  I just installed LM 8.0.  Well, I went ahead and
> physically installed the modem, turn the pc on and let LM do its' magic. 
> The results were mixed.  It did recognize the modem and it is now listed
> under hardware under the proper manufacturer and model number, but it has
> "unknown" under the kernel module setting.  I clicked on the configure, and
> again it has the proper brand name and model number, but if I click the
> "OK" tab it tells me it can't configure a winmodem.  Go figure.
>
> I went ahead and tried to connect to my ISP to see what would happen.  Here
> I have some good news and some bad news to report.  The good news:  instead
> of getting the "modem is busy" error message I had the "modem is ready"
> message.  Very encouraging.  The bad news:  the "modem is ready" message is
> quickly followed by a "modem not responding" error message.  I tried using
> the different serial ports, but did not have any luck.  Then I followed a
> set of instructions to check for modem installation and written by the
> folks at 3Com.  Here is what they say:
>
> 1.  launch terminal shell
> 2.  cd /dev <enter>
> 3.  rm modem <enter>
> 4.  ln -s ttySX<enter>
> 5.  type minicom <enter>
> 6.  if modem initializes, type "AT" <enter> and if everything is ok, i
> should get an "OK".
>
> Well, I followed the instructions and i did not get the ok.  Any
> suggestions as to what might be going on now?  I am thinking a possible irq
> conflict, but I don't know how to check for irq's.  I have not reached the
> chapter yet. ;).  If I go to /dev I can see a file by the name of modem
> ttyS1.  Not sure what it means, but it seems like the modem is on serial
> port 2.  I have an additional device in serial port one (as assigned in
> windows) which LM does not recognize and at this time it does not matter,
> but could it be creating some sort of conflict.
>
> One more thing, I keep reading of a program called Kppp.  I can't find in
> my system to safe my life.  I have checked under installed s/w and under
> installable s/w, and I get zip, nada, ought, zippity doo da, for a
> response. Any suggestions???
>
> Again, I appreciate the response I have received so far.  I feel like I am
> getting closer, but still feel like a ship in the midst of a fog and for
> some reason, I also get the feeling there is an iceberg out there with my
> name on it.

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