On Tuesday 18 December 2001 09:19 pm, Hylton Conacher (ZR1HPC) wrote:
> Perhaps we need to remember that we are all on this list as USERS??
>
> [EMAIL PROTECTED] wrote:
> > In a message dated 12/17/01 11:45:00 AM Mountain Standard Time,
> >
> > [EMAIL PROTECTED] writes:
> > > lets remember something here. it's the famous 80/15/5 % rule.
> > >
> > >   80% of computer problems are user
> > >
> > >   15% are software and...
> > >
> > >   5% are hardware problems.
> > >
> > >  I know that that isn't something you want to hear at the moment given
> > >  the fact that you're REALLY pissed and I don't blame you for the way
> > > you feel. However, perspective is incredibly important at moments like
> > > this. And it Ain't Mandrake's distro that is the problem nor the
> > > compiler that comes with the distro.
> >
> > i totally agree.  there is just one problem with this however.  what is
> > that you ask?  it's the 15% and 5%.  as a tech myself i always blame the
> > user. every time someone ask a question on this list, the people on the
> > list blame the user.  the problem with the issue being the user 80% of
> > the time is that 20% of the time its something else.
> >
> > i'd like everyone to try thinking about that.
> >
> > i tried for the 7th time in install 8.1 on my second  computer.  i used
> > the same CDs which installed perfectly on my first computer the first
> > time.  7th attempt -- and still locked up halfway thru the install and i
> > had to reboot.
> >
> > thank god for 7.2
> >
> > everyone repeat after me
> >
> > 20% of the time it's NOT the user
> > 20% of the time it's NOT the user
> > 20% of the time it's NOT the user
> > 20% of the time it's NOT the user
> > 20% of the time it's NOT the user
> >
> >  
> > ------------------------------------------------------------------------
> > Want to buy your Pack or Services from MandrakeSoft?
> > Go to http://www.mandrakestore.com
Hmmm, where did this 80/15/5 rule come from?  My experience is that 93% of 
the time my computer has a problem, the problem has its hands on my keyboard. 
 The rest?  Well 3% bad drives (about half bad CD drives), 1% memory and IRQ 
conflicts, 1% driver/BIOS conflicts, and 2% just buggy software...  Used to 
be 1% buggy software but the "improvements" in KDE seem to be helping raise 
that figure.  

Of course, we try to quarantine the software that does nothing but waste 
user's time and include only a few prototype softwares like Aethera (which 
will set up on some systems and even run on a few).

Kind of interesting that it runs on RH (with gcc 2.96 very near to our 
version now) and not on mandrake.  I bet a few default libraries loaded in RH 
weren't loaded here.  Often times we have what we consider good reasons to 
exclude a package from a default install.  

For example, lm-utils is never loaded unless the user requests it in 
individual package install.  The reason is that with lm_sensors compiled into 
the kernel if lm-utils is used to check battery power on an IBM notebook (at 
least 600, 770, X21 and A20)  the result is a factory return for a new 
motherboard.   George Staikos on the KDE development team gave this info to 
some distros, and I think we are the only ones who took it seriously.

But if the fellow is happy with his RH, at least he's using linux.  And if he 
is serious about using compilers, he will doubtless discover in due time the 
knowledge he needs to get the same performance out of Mandrake.

Civileme

Want to buy your Pack or Services from MandrakeSoft? 
Go to http://www.mandrakestore.com

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