This was an excellent read.


On Wed, 2002-03-20 at 05:28, civileme wrote:

> Strange, II trained 15 secretaries on Mandrake 6.1 and it is still in 
> use at a government office (upgraded to 8.1 now, but using StarOffice 
> and WordPerfect in an all-linux network )inside a state whose government 
> would halt without Microsoft software.
> 
> That statement you made smacks of FUD and sounds very unprofessional. 
>  Here you are on a help list but not looking for help, only complaining 
> without specifics.

> Troll--to move the boat slowly along a chum line in search of gamefish. 
>  Some folks get off on trolling for flame wars after which they can 
> participate gleefully or sit on the sidelines observing the sparks and 
> incendiaries and mud being slung by the participants.  The 
> (unfortunately true) internet legendary flame war included a pregnant 
> participant who posted that she could not properly put her opponents in 
> their places as she had to go deliver her baby...
 
>  But, never fear, I don't place you in the category of troll.  You I 
> would place in two possible categories.   One is the fellow who is so 
> sure his view of the world is the _ONLY_ right one  that he posts 
> nonsense which makes sense in his own experience but ignores factors he 
> has never observed.  Probably such a person has never read W. Edwards 
> Deming, or having read him, understood the dynamics that could be 
> achieved by proper application.  The other is that sort of sinister 
> character who sees the problems newbies encounter with linux as an 
> opportunity to spread discouragement and dissent for reasons of his own. 
>  I am sad to report that I believe this category likely.

> >like most people most of my things now will tend to be USB.... like most of
> >the world except the M8.2 distro........??

> Well, USB support is much better but will not be perfect.  Most USB 
> devices are honoring the standard with lips, not with hardware and 
> making up for it by writing windows drivers.  But we've got printers and 
> cameras and non-proprietary scanners and some storage devices including 
> some of the memory devices working pretty well.  Crashtesters have been 
> happy on that score.  naturally there are bugs, but most of them are 
> elsewhere and often range into the arcane, like when someone chooses a 
> 16-bit character encoding for Samba Shares (which windows doesn't like 
> very much either) but we have targeted the worst and will have the 
> update fixes tested by the time the disks hit the shelves.
 
> Anyway, you would never see this level of discussion of problems 
> tolerated on a Microsoft list.  In fact it is a LICENSE AGREEMENT 
> VIOLATION on some of their software to use it to criticize Microsoft. 
>  And if you don't believe me, just read the End-User License Agreement 
> for FrontPage 2000 or 2002.  When the UCITA passes in Washington State, 
> some of Microsoft's critics are likely to find themselves criminals 
> because they use FrontPage to make a web page that criticizes Microsoft.
> 
> We can take criticism, and we can take you as well, because most list 
> members will see the FUD you spread for what it is, just a very clever 
> twist to make problem-solving seem like something dirty.  
> 
> When one is tryoing to take a complex thing and make it simple, and easy 
> to use, decisions have to be made about excluding cases from the 
> handling of the tools available.  Almost all the requests on this list 
> result from lack of knowledge about how to exceed the design of the 
> tools or from failure of the tool to fully protect the user from 
> mistakes.  So this list is very important to honing tool design and 
> provides a source of feedback to improve the product.
> 
> If you really stumbled so totally with Mandrake, then try to install 
> Windows and see how much luck you have--not with the manufacturers 
> install or restore disk but with a fresh system disk.  The fact is, 
> right now, we're easier.  We're easier than XP and we support more hardware.
> 
> OK enough said.  I won't be seeing any more of your posts unless you 
> email me directly.
> 
> Civileme


Good work,

LX


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