Folks,

Those of you using recent versions of News Clipper have undoubtably noticed
the messages of this sort:

Couldn't download handler version information for "date". Maybe the server
  is down.
Couldn't download handler version information for "string". Maybe the server
  is down.

We're having a bit of trouble with the handler server. However, don't
worry---you can still run News Clipper using the handlers you've already
installed. The messages are just to let you know that automatic handler
updates won't work until the server is back up.

However, there is one side effect that may be preventing News Clipper from
finishing it's job. On non-Windows platforms, News Clipper has a self-timer
designed to keep it from running too long (scriptTimeout). It also has a
timeout value for getting data from the Internet (socketTimeout). Lastly,
newer versions of News Clipper also have a socketTries value which tells News
Clipper how many times to try to connect to a remote server.

It may be possible that News Clipper is waiting for a long time for the
handler server to respond, and then overrunning its budgeted run time and
aborting. For example, if you have 10 News Clipper input,filter, and output
commands on a web page, then News Clipper would wait 10 * socketTimeout *
socketTries seconds, which may overrun scriptTimeout seconds. The result is
that News Clipper never finishes updating your web pages.

If your web pages are not being updated, you can edit your NewsClipper.cfg
file to reduce the socketTimeout value (say, 20) and/or increase your
scriptTimeout value. You may also want to reduce the socketTries value to 1.

In the meantime, we'll kick the server until it gets back to work. :)

Hope that helps,
David

____________________________________________________________________________
David Coppit <[EMAIL PROTECTED]>        President, Spinnaker Software
http://www.newsclipper.com/ -- Snip and ship dynamic content to your website




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