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To access links, see Steven Clift's blog: http://dowire.org/notes/?p=222 Post: International Report on E-Governance City Rankings >From the E-Governance Institute at Rutgers University >http://www.andromeda.rutgers.edu/~egovinst/ :. * Full report * Research & Analysis Seoul and New York Top the Rankings in Municipal E-Governance Rutgers-SKKU E-Governance Performance Index Ranks Seoul #1 April 11, 2006 - Newark, New Jersey � An index of municipal websites worldwide found that Seoul, Korea remains as the top-ranked city in e-governance performance. The research was conducted jointly by the E-governance Institute of Rutgers University-Newark and the Global e-Policy e-Government Institute of the Graduate School of Governance, Sungkyunkwan University, Korea. The survey was co-sponsored by the UN Division for Public Administration and Development Management and the American Society for Public Administration. This Rutgers-SKKU E-Governance Performance Index is the only systematic effort to evaluate digital governance in municipalities throughout the world. Each website was assessed by two independent evaluators during the Fall of 2005. Based on the evaluation of 100 cities, the top 10 cities are as follows; Top 10 Cities in Digital Governance Worldwide - 2005 Ranking - City - Score 1 Seoul 81.70 2 New York 72.71 3 Shanghai 63.93 4 Hong Kong 61.51 5 Sydney 60.82 6 Singapore 60.22 7 Tokyo 59.24 8 Zurich 55.99 9 Toronto 55.10 10 Riga 53.95 Professor Marc Holzer, Director of the E-Governance Institute at Rutgers-Newark, called the E-Governance Performance Index, "a set of benchmarks that spotlight high levels of performance throughout the world, and high expectations for improved web-based municipal service delivery in the near future, in all countries.? The Rutgers-SKKU E-Governance Performance Index continues a survey first completed in 2003. The 2005 survey examined 100 municipalities throughout the world, selecting the largest city in each of 98 countries with the highest percentages of Internet users. Also included in the evaluation were the municipalities of Hong Kong and Macao. ?The Rutgers-SKKU E-Governance Performance Index� utilizes 98 measures over five core areas: 1. Security and Privacy, 2. Usability, 3. Content, 4. Services, 5. Citizen Participation. An overall score for each municipality (on a 100-point scale) was derived by giving equal weight to each of the five categories. Top 5 Cities in the five Categories- 2005 For table see: http://newark.rutgers.edu/~egovinst/Website/press2005.htm There were only slight changes in the top five cities when compared to the 2003 study. Seoul remained the highest ranked city, but the gap between the first and second ranked municipalities has closed slightly. Based on the 2005 research, there remains a wide divide in digital governance throughout the world. Among the five categories, Seoul ranks top in four categories: Security & Privacy, Content, Service, and Citizen Participation. New York ranks at the top in the category of Usability. Average Score by Score of Cities in OECD and Non-Member Countries -2005 The average score for digital governance in municipalities of OECD member countries has increased to 44.35, well above the overall average for all municipalities of 33.11. The average score for municipalities in non-OECD member countries is only 26.50. Professor Seang-Tae Kim, President of the Global e-Policy e-Government Institute said, "The evaluation based on ?the Rutgers-SKKU E-Governance Performance Index� would be very meaningful because it has been a continuing collaborative effort between western and eastern view points of view on E-Governance research. I believe it will guide the desirable future directions of E-Governance strategies for municipalities worldwide. According to the analysis, compared with the results of 2003, in 2005 the digital divide globally has widened between OECD countries and non-OECD countries, as well as between the upper 20 countries and the lower 20 countries. This contrast emphasizes that it would be very important to increase the role of the UN and other international organizations for overcoming the digital divide in order to fulfill the global common welfare.? The Rutgers-SKKU E-Governance Performance Index is the most thorough in e-government research worldwide today. Among other e-government surveys focused on governments worldwide, the E-government survey by Brown University�s Taubman Center for Public Policy has several drawbacks: its index is not comprehensive, measuring only 19 items with limited criteria for usability and citizen participation areas of e-government; there is an inconsistency in the evaluation of non-English Web sites as native speakers are not employed as evaluators in some languages, thereby leading to wide annual fluctuations in the rankings. For example, in the Brown University study the Republic of Korea ranked 2nd in 2002, 87th in 2003, 32nd in 2004, and 86th in 2005. Another survey by Accenture�s global e-government study covers only 22 countries. UN�s E-government Readiness Index is a composite measure composed of infrastructure, human capital, and Web site measures that are quite comprehensive and re liable. Rutgers-SKKU E-Governance Performance Index is unique and focused on local governments worldwide, which complements the UN survey at the national level. Scores and ranking of all 100 cities are available online at http://www.andromeda.rutgers.edu/~egovinst/ & http://www.gepegi.org. For more information, contact Professor Marc Holzer ([EMAIL PROTECTED]) & Professor Seang-Tae Kim ([EMAIL PROTECTED]), or the study�s Research Director Tony Carrizales ([EMAIL PROTECTED]). *** Democracies Online Newswire - http://DoWire.Org *** To comment/for links: http://dowire.org/notes/?p=222 To network: http://groups.dowire.org Submit posts: http://dowire.org/submit Member profile for Steven: http://groups.dowire.org/main/contacts/stevenclift ----------------------------------------- Group home for Newswire - Steven Clift's blog posts by e-mail: http://groups.dowire.org/main/groups/newswire Replies go to members of Newswire - Steven Clift's blog posts by e-mail with all posts on this topic here: http://groups.dowire.org/topic/114525 For digest version or to leave Newswire - Steven Clift's blog posts by e-mail, email [email protected] with "digest on" or "unsubscribe" in the *subject*. 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