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   To access links, see Steven Clift's blog:  http://dowire.org/notes/?p=252

Post: Thank You! DC Gathering Wednesday, Congress and E-mail

A big thanks goes out to the 50+ people from 20+ countries who endorsed by 
e-democracy work and Issues Forums in the context of my potential Ashoka 
Fellowship:

    http://www.dowire.org/wiki/Support_for_Steven_Clift

I'll be in going in front of their review panel over the next few days. Wish me 
luck!

Also, on Wednesday a few of us are getting together over lunch on Capitol Hill 
(you know, where they serve Freedom Fries not French Fries ... hmmm perhaps 
we'll send a few freedom e-mails to Congress via our wireless devices ...), 
details and to RSVP:

     http://www.dowire.org/wiki/DoWire_on_Capitol_Hill

Finally, we've had a good exchange via DoWire comments on the web about 
Congress and e-mail.  I wanted to point out a new resource on The Reasoning 
Behind Logic Puzzles from the respected Congressional Management Foundation. 

Steven Clift
Democracies Online


P.S. Here is some text from their final page on the topic:



What�s the Next Step?

This problem did not happen overnight, and it will not be solved overnight. In 
fact, CMF first described this problem in 2001 in our report E-mail Overload in 
Congress:  Managing a Communications Crisis [PDF � 218 KB].  Pressure from the 
advocacy community and citizens may encourage some Members to stop using the 
logic puzzles and other captcha tools, but it will not solve the root problem. 
Instead of escalation, what�s needed now is diplomacy.

To facilitate this diplomacy, in 2004, CMF launched a long-term project, the 
Communicating with Congress project, to help improve communications between 
citizens and their Members of Congress. The first phase of the project focused 
on understanding how congressional offices manage constituent communications 
and learning which communications are most effective. Now, we are turning our 
attention to the other side on this communications process: citizens� and the 
grassroots community�s perceptions and practices for communicating with 
Congress. 

To understand how citizens and the grassroots community are communicating with 
Members of Congress, what motivates them to do so, and what expectations they 
hold for these communications, CMF will conduct research with citizens, 
grassroots organizers, and others who facilitate communication between citizens 
and Members of Congress. Questions we will address through a nationwide survey 
and interviews include:

    * What percentage of the general public communicates with their Members of 
Congress and how often?
    * What role do organizations play in facilitating public efforts to 
communicate with Congress?
    * What motivates citizens to communicate with their Members of Congress?
    * What do citizens want to receive in response to their communications to 
their Members of Congress? 
    * What are citizens� perceptions of the communications they currently 
receive from their Members of Congress?
    * How might congressional practices change to better meet citizen 
expectations and preferences?
    * How might the grassroots community�s practices for generating grassroots 
campaigns change to better meet citizen expectations and preferences?    

The research will lead to the publication of a second Communicating with 
Congress report and additional training for congressional staff and the 
advocacy community on the research findings to improve the communications 
practices of both parties.

The research and reports will offer targeted guidance for improving practices 
and will lay the groundwork for more collaborative problem-solving. By 
themselves, however, they will not be sufficient to bring about the change 
necessary to transform communications practices on both sides. That will 
require a forum for decision-makers from the House, Senate, the public, and the 
advocacy community to: discuss the problems and misperceptions; devise 
collective solutions for solving the current problems; and articulate common 
practices for fostering the new Web-enabled communications tools. CMF also 
hopes facilitate this dialogue by helping to organize a task force comprised of 
decision-makers and representatives from the Senate, House of Representatives, 
advocacy community, and vendors that facilitate electronic communications on 
both the sender and receiver sides of congressional communications.

It is our hope that, at the conclusion of CMF�s Communicating with Congress 
project, there will be a new model for communications between constituents and 
their elected officials�a model that reduces or removes the current 
frustrations, facilitates increased citizen participation in the public policy 
process, and increases a meaningful democratic dialogue that benefits our 
country. We encourage congressional staff and the various organizations that 
represent citizens� interests to participate in and contribute to this research 
by contacting us.



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