From: Tim Hughes <[email protected]>
Date: Thu, Feb 12, 2015 at 8:32 AM
Subject: [opengovuk] Local democracy for everyone: Open local government
To: [email protected]


 Hello allAt the weekend we hosted a session at the "Local democracy for
everyone" event in Huddersfield on open local government. I've posted a
write-up of the discussion on the network's blog (also copied below):
http://www.opengovernment.org.uk/local-dem
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Hello all

At the weekend we hosted a session at the "Local democracy for everyone"
event in Huddersfield on open local government. I've posted a write-up of
the discussion on the network's blog (also copied below):
http://www.opengovernment.org.uk/local-democracy-for-everyone-open-local-government/

One of the ideas that came up in the discussion, to provide independent
support for local government scrutiny, has been added to the Open
Government Manifesto:
http://www.opengovmanifesto.org.uk/ideas/independent-support-for-local-government-scrutiny

There are now 24 ideas in the manifesto. Check them out and add your own,
here: http://www.opengovmanifesto.org.uk/ideas/all_ideas

Thanks,
Tim
___________________________________

Local democracy for everyone: Open local government

On Saturday 7th February, the UK Open Government Network
<http://www.opengovernment.org.uk/> hosted a session on open local
government at “Local democracy for everyone: We’re not in Westminster
anymore <https://notinwestminster.wordpress.com/>”.

The UK Open Government Network is a group of organisations and individuals
committed to making government work better for people through increased
transparency, participation and accountability. The network collaborates
with and challenges governments in the UK to develop and implement
ambitious open government reforms through the UK’s membership of the Open
Government Partnership <http://www.opengovpartnership.org/>.

The discussion ranged across a number of different issues and ideas related
to transparency, participation and accountability in local government.
Residents need to be able to find out some basic things from their councils.

The discussion started with the basics; people want to know how to get
issues their issue dealt with by local government. They need easily
accessible information about who to contact and how to get things changed,
and support in navigating the local government system.

However, it was also suggested that councils need to tell people about
things that they don’t know they want to know about. Council websites have
got better at presenting information in response to frequently asked
questions, but could do a better job on signposting residents on to other
issues or opportunities to get involved.
The role of councillors is changing.

An interesting question was raised about whether the improvement of local
government’s customer care and engagement was bypassing the role of local
councillors. It was suggested that people are no longer speaking to local
councillors as there are alternative routes for getting their issues dealt
with.

This led onto a discussion about the changing role of councillors and
alternative ways in which they might engage with the public. It’s a good
thing that it’s no longer necessary for a resident to work through their
councillor to get their issue or complaint dealt with, but that doesn’t
mean that councillors no longer have a role. It was suggested that instead
of focusing on individual issues, they should look at the systemic issues
that create such issues. One idea from the session was that the data
generated from complaints to a council should be used to identify issues
around which councillors and residents can co-create solutions.
Councillors need to change.

While the role of councillors may have changed, councillors have not
necessarily changed with it. It was highlighted that there’s a big
difference in the quality of councillors, and that the party system does
not work at a local level with encouraging high quality representation. It
was suggested that training and capacity building is needed for councillors
to support them to change with their role.

Connected to this was the need for culture change throughout councils to
increase the willingness to be open. It was suggested that we need to
develop the view that councils are there to serve the public.
Councillors need more power.

Another connected idea that came up was that councillors need to be
empowered more. The example of Australian local government was raised,
where community meetings are held between councillors and local residents
to discuss the upcoming issues on the council agenda. Councillors and
community activists therefore make decisions together, which council
officers implement, meaning the public and council are much closer. It was
questioned whether such a model would work in the UK context, but suggested
that there’s a need to experiment with different approaches.
Open local government needs to be about more than open data.

Open data ≠ open government is just as true in local government as national
government. It was highlighted that data isn’t an end in itself, and that
we should start from with the question: what do people need data for? Time,
money and skills are also needed to use open data. It was suggested that
more should be done to match those with data analytics skills to community
activists.

That said, it was commented that nobody currently knows what data councils
hold, and suggested that local government should conduct a data audit to
understand this.
Scrutiny can be a mechanism for increasing transparency and accountability.

Scrutiny came out as an area with significant untapped potential for
involving citizens, and increasing local government transparency and
accountability. The idea of separating support for the executive and
scrutiny functions in local government was put forward, and has since
been added
to the Open Government Manifesto
<http://www.opengovmanifesto.org.uk/ideas/independent-support-for-local-government-scrutiny>
.
Open local government needs to have local impact.

The question of where the drive for opening up local government should come
from was posed. The example of the push to modernise local e-government was
put forward as an example of a national initiative that had little impact
because councils could not see the value. Likewise, local councils are
currently publishing particular datasets because they are required to by
national government, not because they see the value of doing so. It was
highlighted therefore that the impact of openness needs to be demonstrated
to councils, through case studies and linking them to good practice.

The peer-to-peer and race-to-the-top approach of the Open Government
Partnership perhaps presents a model for increasing open local government
in the UK.

Out of the session came three ideas for opening up local government:


   1.

   Separate officers supporting executive and officers supporting scrutiny,
   to enable greater accountability.
   2.

   Provide training and support for councillors and officers to support
   them in changing their role for the 21st century.
   3. Hold a national conversation on what we expect of local government
   and services in the future.

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