Check out this event:
http://bit.ly/Krontirisberkman

Kate and I had a great chat the other week about measuring the impact
of civic tech. This is front in center with this preliminary release:
http://bit.ly/edemsurveyresults  Kate wanted me to let you know this
Harvard event is open to public registration and will be webcast LIVE
(but per the note below, but not recorded for later viewing).

Since daylight savings times are in flux, for global viewers, find
your local time:
http://bit.ly/convertwebcasttime

Read on below. Very interesting. - Steven Clift, E-Democracy.org


From: Kate Krontiris
Date: Mon, Mar 16, 2015 at 1:28 PM
Subject: March 24th || Berkman Center Talk || Understanding Interested
Bystanders

Hi there Steven -

I wanted to invite you to join the ranks of hecklers at an upcoming
Berkman Center lunch talk, where (for the first time publicly!) we
will be presenting new findings of an ethnographic and quantitative
study into what motivates everyday Americans to do things that are
civic.

Tuesday, March 24th @ 12p EST

RSVP required and lunch served

Please RSVP at this link:
http://bit.ly/Krontirisberkman

This research was conducted in collaboration with the Google Civic
Innovation portfolio and my colleagues from Google will be present to
discuss how this work has informed the design of civic-related
products and services at Google.

* John Webb is a senior user experience researcher at Google

* Charlotte Krontiris is a writer and researcher based in Cambridge.

* Eric Gordon, who has just published an extensive volume of case
studies called the Civic Media Project - http://civicmediaproject.org
, will be moderating the discussion.

I’m particularly hopeful that you will be able to attend, as I would
really value your feedback on the substance and implications of the
work for the civic technology community and civic life more broadly.

The talk will be webcast live on this page starting at 12p EST, but
will not be recorded.

Thanks kindly for informing our hosts as to your availability -- and I
hope to see you there!

Warmly,
Kate

>From the RSVP page:
http://bit.ly/Krontirisberkman

America's Complicated Relationship with Civic Duty: Understanding
Everyday Americans at the Core of Civic Innovation

with Berkman Fellow, Kate Krontiris. Kate will be joined by research
colleagues John Webb (Google) and Charlotte Krontiris. Eric Gordon
will be moderating the discussion.

Tuesday, March 24, 2015 at 12:00 pm
[NEW LOCATION] Harvard Law School
Wasserstein Hall, Room 2004 (second floor)
RSVP required for those attending in person via the form:
http://bit.ly/Krontirisberkman
Event will be webcast live on this page at 12:00 pm but will not be recorded.

This talk will explore the results of research conducted over the past
year by the Google Civic Innovation team.

The research includes a joint qualitative and quantitative study for
understanding “Interested Bystanders,” or that portion of the
population that is paying attention to the world around them, but not
regularly voicing their opinions or taking action.

As applied research, this work sought to 1) inform the design of
civic-related products and services at Google and 2) be of actionable
value across the civic technology community more broadly. In reporting
what we learned, we also have attempted to share how we learned it,
and offer a case study for the use of human-centered research to
inform civic interventions.

About Kate

Kate is a researcher, strategist, and facilitator working to transform
civic life in America. In pursuit of a society where more people
assert greater ownership over the decisions that govern their lives,
she uses ethnographic tools to design products, policies, and services
that enable a more equitable democratic future. During her fellowship
with the Berkman Center, Kate will explore two topics: 21st century
girlhood, and Americans' awareness of their government's presence in
their lives.

With full research support from Google’s Civic Innovation portfolio,
Kate just finished traveling across the United States to ascertain
what motivates everyday Americans to take civic actions and what holds
them back. The goal of this research is to understand how we have
become a nation of interested bystanders, and what can be done to
nudge everyday people to take small actions that could radically
transform the fabric of civic participation. The findings are being
used to inform the design of civic products and services at Google,
and will be shared with the civic tech ecosystem publicly, likely
later this year.

Kate is best known for her applied research on how citizens use
technology. Earlier this year, Kate led a discovery and design process
on behalf of Personal Democracy Media to investigate and envision a
new center for civic innovation in New York City.  In spring of 2013,
she led a first-of-its-kind ethnographic investigation into American
elections, assessing the human motivations, technological systems, and
institutional landscapes that define elections administration at the
most local levels. This year, the non-profit, non-partisan civic
startup TurboVote is prototyping with elections officials a series of
tools whose specifications flow directly from the findings, in order
to effect a wholesale re-visioning of the voter experience by 2016.
Kate also spent time in the U.S. Department of State and at Google
Ideas, exploring how technology might be used to improve judicial
outcomes.

Prior to her graduate education, Kate built a career in
problem-solving justice and mediation. Working with the Center for
Court Innovation around New York City, she shepherded a
multi-stakeholder task force on prison reentry in Harlem and developed
meaningful community service initiatives for the Bronx Criminal Court.
She also mediated over 150 conflicts through youth court and conflict
resolution programs.

Kate is a graduate of Columbia University. She holds a Masters in
Public Policy from Harvard University’s Kennedy School of Government
and an MBA from MIT’s Sloan School of Management. She serves as a
member of the Harlem Justice Corps Community Advisory Board and is
also an alumna of the AmeriCorps National Service Program.

http://katekrontiris.com/ || @katekrontiris

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