HT CivicHall News.

See:
http://council.nyc.gov//html/tech/techplan.pdf

From:
http://council.nyc.gov/html/pr/041315tp.shtml

THE COUNCIL OF THE CITY OF NEW YORK

OFFICE OF COMMUNICATIONS



City Hall

New York, NY 10007



                              (212) 788-7116

**For Immediate Release**

April 13, 2015




Contact: (212) 788-7116

Release #:040-2015



Speaker Melissa Mark-Viverito and City Council Unveil Council’s Public
Technology Plan

Council 2.0 will engage diverse New Yorkers and make government more
transparent.

Speaker Mark-Viverito: Plan will “make the Council more responsive,
transparent, and open for every resident in this city”

City Hall, NY — Today, Speaker Melissa Mark-Viverito and the New York
City Council released Council 2.0 — a roadmap for introducing civic
tech initiatives toward opening government and meeting diverse New
Yorkers where they are digitally active. The Council’s Public
Technology Plan was an element of sweeping rules reform passed by the
Council in May of 2014.  This Plan reflects the Council’s commitment
to transparency, diversity and support of open government.

 “Council 2.0 will utilize technology to make the Council more
responsive, transparent, and open for every resident in this city,”
said Council Speaker Melissa Mark-Viverito. “This is a plan that
includes and serves all New Yorkers. Through this framework, we will
grow the Council into a digitally-agile institution that adapts with
emerging technology while remaining connected to the public.”

The plan was developed by an internal Working Group on Public
Technology and Civic Engagement in consultation with a range of
experts in building open digital platforms and tools for civic
engagement.  The Working Group will continue to meet regularly to
evaluate progress around the outlined objectives, assist with an
inventory of the Council’s data holdings and generate ideas for new
tools for public access and participation. Staff will also study web
and social media analytics to help study the type and substance of
digital interaction. Key stakeholders will be consulted for input on
the progress on the Council’s open data initiative, and on what types
of datasets would be useful to inform their work.

The plan includes:

The creation of a Public Tech team to analyze open data, drive social
media interaction, lead a re-design process of the Web site, and
produce user-friendly content, with the objective of driving a
digitally savvy culture at the Council.
A partnership with Civic Hall --a growing physical center for the
civic tech community-- to bridge this community and the Council and
tap its talent and expertise towards digital solutions.
The introduction in Fall 2015 of “Council Labs” as an experimental,
mobile-friendly website for new ideas and tools, such as those that
will allow New Yorkers to understand and visualize the budget process.
A Digital Inclusion Summit hosted by the Council this July to convene
voices from diverse communities to develop best practices for the
Council’s public tech initiatives.
A more accessible legislative database that presents information
people are seeking upfront.
A soon-to-be available API (Application Program Interface) that will
allow civic technologists to access and analyze legislative data in
different ways.
A pilot and evaluation of engagement via texting.
A social media strategy for sharing information and crowd-sourcing
questions and comments for hearings and other Council proceedings.

"Local democracy thrives when people can interact with their
representatives to express their opinions and get the information they
need, in real time. So I'm thrilled that the City Council's Public
Technology Plan -- required as part of the 'rules reform' we passed
last spring -- will strengthen the digital bridge between New Yorkers
and the Council,” said Council Member Brad Lander, Chair of the Rules
Committee. “By providing open access to Council data, improving our
social media platforms, and taking concrete steps to pilot new models
of engagement, we are building a more inclusive city. Like
participatory budgeting, more engaging public technology helps us to
hear the voices of New Yorkers -- an essential step to doing our job
right and strengthening our local democracy. Congratulations to the
Speaker for her leadership in lifting up the voices of all New
Yorkers, to my colleagues for working together, and to the Council
staff who are making the plan real."

“This is an exciting moment for civic engagement and public service.
By focusing on making information more accessible and improving social
media outreach, the Council will have new opportunities to reach
diverse communities through the platforms they most often use and meet
their specific needs at individual levels as never before,” said
Member Vanessa L. Gibson, Chair of the Committee on Public Safety
Council. "As technology continues to evolve, it is imperative that we
stay up to date in reaching our constituencies in the most relevant
and useful way possible. I commend Speaker Melissa Mark-Viverito for
her tremendous vision for a digitally savvy City government, all of
the members of the Public Tech and Engagement working group, and all
the stakeholders involved in this project. Thanks to your dedication
and leadership, communities all across this City will have the
opportunity to have their voices included in conversations of
governance like never before.”

"I am proud to join the Speaker and my colleagues in the New York City
Council to unveil the long-awaited Public Technology Plan," said
Council Member James Vacca, Chair of the Committee on Technology.
"Over the past few years, it has become clear that there is a greater
desire for government transparency through technology, and the Council
answered that call through our passage and expansion of the Open Data
Law. Today's plan goes even further, ushering in a new culture of
proactive digital engagement. The Council as a whole will be able to
interact with the public at an unprecedented level. Council Members
will be able to promote civic participation through new methods of
social media and applications, and we will make all information on our
website more accessible than ever. I would like to thank the Speaker
for her leadership on this initiative, and I look forward to actively
participating in bringing this plan to life."

"Government is going mobile first, from a click away to a swipe away.
Inclusive government means using every tool at our disposal, now and
in the future, to engage New Yorkers where they're at, whether by text
message or online," said Council Member Ben Kallos. "Thank you to
Speaker Melissa Mark-Viverito and Rules Committee Chair Brad Lander,
who opened up the rules reform process to provide a voice for members,
the civic tech community and the Free Law Founders for their technical
assistance in implementing an open API for Open Legislation in New
York and nationally. I look forward to working with Council Labs,
Civic Hall, the public tech team and New Yorkers online to provide a
place to test new ideas and tools as we seek to improve upon this
experiment we call democracy."

Improving the Council Website

The New York City Council website currently hosts a great deal of
useful information, but accessing it can be an arduous task,
especially for first time users. The working plan calls for the
Council to develop a new site using the .nyc domain that will allow
for improvements to be tested. With the understanding that one size
doesn’t fit all, this website will allow exploration new virtual
spaces for Council Members that are tailored to their districts. One
example of current project to create a more user friendly webpage
experience is the Council’s interactive street co-namings map. Using
Google Technology, the Council displays an interactive map detailing
all streets co-named in New York City.

The new website would aim to:

Offer a strong user experience through simple navigation and clean organization
Include timely information and frequent updates
Clearly direct users to information they are looking for
Consider Limited English Proficient New Yorkers and special needs groups
Build and sustain a connection with diverse visitors, based on their
interests and needs
Show all of the entry points for civic participation in local government
Create opportunities in which council members and their constituents
can interact

Utilizing Social Media to Increase Outreach and Participation

Social media platforms are more than just new ways to have a
conversation. When used creatively and widely, they can help bring
government to the people. The Council has already begun incorporating
social media into its community engagement strategies and will work to
expand the ways New Yorkers can meaningfully engage in civic life.
This strategy will reflect the unparalleled diversity of New York
City.

To achieve this, the Council will:

Establish Council-wide standards for sharing materials and gathering
feedback for proposals and initiatives via established digital
channels, such as Twitter and Facebook
Continuously assess the Council’s reach on platforms already in use,
such as Twitter, Facebook and Instagram, in industry-standard metrics
Provide Council Members with the tools and support to explore
interaction via social media during hearings
Expand each district’s online capacity through staff trainings,
digital toolkits and messaging guides

The Council has already begun to implement elements of this plan to
make government more accessible for the public For example, this fall,
New Yorkers posted approximately 1,700 ideas for Participatory
Budgeting (PB) projects on an interactive online map. Additionally, a
pilot texting platform for PB has recently launched. New Yorkers can
sign up by texting “vote” to a specified number to receive alerts
about proposals on their PB ballot, their polling place, and hours of
operation.

Building and Creating Partnerships

Partnerships with diverse organizations are key to tackling much of
this plan. The Council is already collaborating with several civic
tech leaders and plans to build on these efforts. The Council will
partner with the open government community and others that have
already broken ground in a proven and cost-effective way on some of
the work the Council is interested in doing on behalf of New Yorkers.
In the coming months, an API (Application Programming Interface) will
help civic technologists access and analyze the Council’s legislative
data and build applications that could enhance the connection between
the Council's work and everyday New Yorkers. The Council will also
consider innovative strategies for engaging the diverse public and
sparking interest in creating applications based on Council data.

Steps to building such partnerships include:

Increase digital exposure, knowledge and capacity of current staff
through trainings.
Document, diffuse and promote best practices throughout the Council.
Periodically determine resources needed to support initiatives as they
are prioritized
Consulting with local experts

“Digital technology has dramatically changed our lives at home, at
work, at school and at play. The Council wants to dramatically change
how New Yorkers communicate with their elected representatives,
harnessing the phenomenal momentum of the digital age to inform,
involve and encourage their constituents," said Gene Russianoff,
senior attorney for the New York Public Interest Research Group.

"In the 21st century, New Yorkers deserve a government that is as
connected and accessible as our favorite apps, social platforms, and
shopping websites," said Andrew Rasiej, founder of Civic Hall. "We
applaud Speaker Melissa Mark-Viverito and the New York City Council
for taking critical steps towards robust digital engagement and
greater digital inclusion for all New Yorkers. We look forward to
working with those in both the public and private sector at Civic
Hall."

“We applaud the City Council's innovative efforts on digital inclusion
and transparency, particularly its work to serve diverse and
non-traditional audiences,” said Jukay Hsu, founder of Coalition for
Queens. “We at C4Q provide tech training and job opportunities to
empower the world's most diverse community. These bold new initiatives
by Speaker Mark Viverito build toward our shared vision: that all of
our communities should participate in the digital economy.”



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