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From: "Shorenstein Center at Harvard Kennedy School" <
shorenstein_cen...@hks.harvard.edu>
Date: Oct 31, 2017 6:10 AM
Subject: New Report on Mis- and Dis-Information
To: <cl...@e-democracy.org>
Cc:

>From First Draft, the Shorenstein Center, and the Council of Europe
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*Information Disorder: Toward an interdisciplinary framework for research
and policymaking*
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A new report
<https://shorensteincenter.us1.list-manage.com/track/click?u=30699762a3826bbf132818652&id=948257293e&e=517ac50076>
published by First Draft, a project of the Shorenstein Center, commissioned
by the Council of Europe, examines how dis-information campaigns have
become widespread and, heavily relying on social media, contribute to a
global media environment of information disorder.

The report is a comprehensive analysis of information disorder and its
related challenges, such as filter bubbles and echo chambers, and provides
a framework for dialogue that can be used by policymakers and researchers.
It contains 34 recommendations for stakeholders such as technology
companies, media, national governments, civil society, and educational
agencies to help them identify strategies to address the problem.

The report was written by Dr. Claire Wardle, Research Fellow at the
Shorenstein Center on Media, Politics and Public Policy at the Harvard
Kennedy School and Executive Director of First Draft, and writer and
researcher Hossein Derakhshan.

“What we are witnessing is something completely new: disinformation
campaigns, often playing with people’s emotions, spreading at great speed,
with a potential to have an enormous impact on society,” said Wardle. “To
fight misinformation, simply pushing out more factual information, without
understanding the emotional and ritualistic elements of communication,
could be a complete waste of time.”

*Key findings of the report include: *

   - There are three different types of “information disorder”:
      - *Mis-information*, when false information is shared, but no harm is
      meant;
      - *Dis-information*, when false information is knowingly shared to
      cause harm;
      - *Mal-information*, when genuine information is shared to cause
      harm, often by making public information designed to stay private.
   - There is a complex web of motivations for creating, disseminating, and
   consuming “polluted” messages.
      - *Political:* Some see disinformation as a tool to mobilize action
      and behavior change.
      - *Financial:* Fabricated “news” sites may create lucrative
      opportunities.
      - *Psychological: *Some who create and share misinformation are
      seeking prestige or reinforcement.
      - *Social: *Some are motivated by a desire to connect with others
      around a shared group identity or world view.
   - There are myriad content types and techniques for amplifying content:
      - Messages that are most shared evoke an emotional response, have a
      powerful visual element and strong narrative, and are repeated.
      - Algorithms that favor images and video have the potential to reach
      more users than articles or text posts—regardless of veracity.
      - Visuals are overwhelmingly the most shared pieces of disinformation
      and are the most difficult to debunk.
   - There are innumerable platforms hosting and reproducing this content:
      - Seeing the same message many times across platforms makes users
      more likely to believe it to be true.
      - Sharing information on social networks allows people to “perform”
      their identities with others who share their worldviews.
      - Filter bubbles keep opposing viewpoints out of social media feeds.
      If platforms changed their algorithms to provide users with more
      challenging material, people would likely spend less time on them.
   - The long-term implications of disinformation campaigns designed to sow
   mistrust and confusion and to sharpen socio-cultural divisions using
   existing nationalistic, ethnic, racial, and religious tensions are
   concerning.
   - There is a risk that in the near future, audiences may have little
   trust in the information they find online.

The report also provides a round-up of related research and practical
initiatives, and stresses the need for additional research, including about
the way humans make sense of and use information in their lives.
Read the report
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For press inquiries, please contact Nilagia McCoy at
*nilagia_mc...@hks.harvard.edu*
<nilagia_mc...@hks.harvard.edu?subject=Information%20Disorder%20Report>.
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