Buongiorno,

"J.C. DE MARTIN" <[email protected]> writes:

> *The Breach of a Face Recognition Firm Reveals a Hidden Danger of 
> Biometrics*
>
> /Outabox, an Australian firm that scanned faces for bars and clubs, 
> suffered a breach that shows the problems with giving companies your 
> biometric data./
>
> Jordan Pearson
> May 2, 2024 11:24 AM
>
> https://www.wired.com/story/outabox-facial-recognition-breach/

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Outabox, an Australian firm that scanned faces for bars and clubs,
suffered a breach that shows the problems with giving companies your
biometric data.

Police and federal agencies are responding to a massive breach of
personal data linked to a facial recognition scheme that was
implemented in bars and clubs across Australia. The incident
highlights emerging privacy concerns as AI-powered facial recognition
becomes more widely used everywhere from shopping malls to sporting
events.

The affected company is Australia-based Outabox, which also has
offices in the United States and the Philippines. In response to the
Covid-19 pandemic, Outabox [debuted a facial recognition kiosk] that
scans visitors and checks their temperature. The kiosks can also be
used to identify problem gamblers who enrolled in a self-exclusion
initiative. This week, a website called “Have I Been Outaboxed”
emerged, claiming to be set up by former Outabox developers in the
Philippines. The website asks visitors to enter their name to check
whether their information had been included in a database of Outabox
data, which the site alleges had lax internal controls and was shared
in an unsecured spreadsheet. It claims to have more than 1 million
records.

The incident has rankled privacy experts who have [long set off alarm
bells] over the creep of facial recognition systems in public spaces
such as clubs and casinos.

“Sadly, this is a horrible example of what can happen as a result of
implementing privacy-invasive facial recognition systems,” Samantha
Floreani, head of policy for Australia-based privacy and security
nonprofit Digital Rights Watch, tells WIRED. “When privacy advocates
warn of the risks associated with surveillance-based systems like
this, data breaches are one of them.”

According to the Have I Been Outaboxed website, the data includes
“facial recognition biometric, driver licence [sic] scan, signature,
club membership data, address, birthday, phone number, club visit
timestamps, slot machine usage.” It claims Outabox exported the
“entire membership data” of [IGT], a supplier of gambling
machines. IGT vice president of global communications Phil
O'Shaughnessy tells WIRED that “the data affected by this incident has
not been obtained from IGT,” and that the firm would work with Outabox
and law enforcement.

[...] "Outabox is aware and responding to a cyber incident potentially
involving some personal information,” an Outabox spokesperson tells
WIRED. “We have been in communication with a group of our clients to
inform them and outline our strategy to respond. Due to the ongoing
Australian police investigation, we are not able to provide further
information at this time.”

The New South Wales police force confirmed to WIRED that it was
investigating a data breach on Wednesday, but a spokesperson declined
to share further details. On Thursday, [the force announced that it],
working alongside federal and state agencies, had arrested an unnamed
46-year-old man in a Sydney suburb. He is expected to be charged with
blackmail.

Clubs that used Outabox's technology posted announcements about the
incident and notified clients this week. One person who [posted a
breach notification] from a club they visited recounted their
experience with the facial recognition system. “My fondest memory of
this system is visiting a club and having it confidently match my face
to a member that was clearly 20+ years older than me, and looked
nothing like me,” [they wrote in a post on X]. The club did not
respond to a request for comment.

[...] “We are aware of a malicious website carrying a number of false
statements designed to harm our business and defame our senior staff,”
the Outabox spokesperson says. “We believe this is linked and urge
people not to repeat false and reputationally damaging misinformation.”
Outabox declined to specify which statements are false, citing the
police investigation.

It's unclear how much of the story told on the website is true, or
whether the perpetrators even have the claimed biometric
data. Australian cybersecurity expert Troy Hunt, founder of the breach
notification website [Have I Been Pwned], tells WIRED that there is
little reason to doubt it at this time.

“I haven't seen any reason not to take this at face value, which means
they have exactly what they say they have,” he says. [In posts on X],
Hunt speculated that the website's posting may have been preceded by
demands that were not met, and that the perpetrators' actions now
“clearly land” in the realm of criminality.

“Offshoring is a messy discussion between the legalities of data
sovereignty, perceived shortcomings of foreign labor, and frankly, a
big dose of xenophobia,” Hunt says. “It's not like Aussie developers
doing exactly the same thing would have made this OK.”

Floreani of Digital Rights Watch says that the incident illustrates
the “significant negative consequences” that can arise from collecting
sensitive biometric data. “We need bold privacy reform and strict
limitations on facial recognition technology,” she says. “As always,
surveillance isn't safety.”

[Jordan Pearson] </author/jordan-pearson/>

[debuted a facial recognition kiosk]
<https://www.outabox.io/products/triagementrymgmt/index.html>

[long set off alarm bells]
<https://www.vice.com/en/article/dy75px/facial-recognition-will-be-used-to-stop-self-excluded-gamblers-in-nsw>

[IGT] <https://www.igt.com/>

[the force announced that it]
<https://www.police.nsw.gov.au/news/news?sq_content_src=%2BdXJsPWh0dHBzJTNBJTJGJTJGZWJpenByZC5wb2xpY2UubnN3Lmdvdi5hdSUyRm1lZGlhJTJGMTExNzc1Lmh0bWwmYWxsPTE%3D>

[posted a breach notification]
<https://x.com/athompson10/status/1785649167114862786>

[they wrote in a post on X]
<https://x.com/athompson10/status/1785647123687682373>

[including in the Philippines]
<https://www.washingtonpost.com/world/2023/08/28/scale-ai-remotasks-philippines-artificial-intelligence/>

[according to online records]
<https://whois.domaintools.com/haveibeenoutaboxed.com>

[Have I Been Pwned] <https://haveibeenpwned.com/>

[In posts on X] <https://x.com/troyhunt/status/1785784980209377758>

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-- 
380° (Giovanni Biscuolo public alter ego)

«Noi, incompetenti come siamo,
 non abbiamo alcun titolo per suggerire alcunché»

Disinformation flourishes because many people care deeply about injustice
but very few check the facts.  Ask me about <https://stallmansupport.org>.

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