Hi there, I'm studying at Dalhousie University in Halifax, N.S., Canada and I need a little help with a project I am working on for my digital libraries class (I'm a Master of Library and Information Studies student).
We're looking at implementing an open source CRM for a project called Knowledge for All (K4All). An explanation of the site (that hasn't launched yet) is as follows: "Knowledge for All is an open access citation database (...). It will provide researchers with a single tool to search across all disciplines and the general public with *free access to a scholarly citations*. Thousands of libraries around the world will *share project costs and content creation, thereby contributing staff expertise and saving thousands of dollars on database subscriptions.* Knowledge for All will be an open source, customizable tool with robust search features that will give institutions control over their content and technology." The CRM would be used to keep track of the site's contributors and automate workflow. Is there an option to create automated workflows? I can't tell with the test account. Thank you, Erin O'Halloran
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