1\. For the libraries you support; how has communication with users been 
handled?

They usually have their custom community tools, forums, blogs plus social 
media, I like a lot regarding Nim community the Telegram group, there is always 
veterans there to answer your doubts in real time

2\. Any examples of complications?

I think the biggest problem is the duplication of questions and responses

3\. How often do you encounter the same questions? Is it easy to find "FAQ 
maintenance volunteers", etc.?

Very often

4\. Can you think of other ways communication with end-users could be helpfully 
improved, increased, or decreased? Example stories?

As I expressed above, I love the way I can get real time help in Nim groups 
from veteran people. It could be awesome to be able to have a hierarchy 
depending on experience level of users, and be able to target my question to 
the appropriate users

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