Howard,
Thanks for the Invite.

Let me start by saying I am the CIO of the company and employee number
one. magicJack currently works on Windows and Intel Macs. magicJack
Plus works on the same machines or without any computer when plugged
into a routers via ethernet. We currently have a free app on iDevices
and Android. Although there is a Linux version stuck up on shelf
somewhere, we have never released it as we fell the customer support
aspects of it would far outweight the demand. To give perspective we
have currently sold in excess of 10 Million jacks. Even a few hundred
thousand linux users would be a very small percentage. The increased
development work, testing for new releases of the software, etc simply
exceed the need. Especially after the release of the Plus jack that
does not need any computer. I know that answer will probably not sit
well with others but it just currently does not make business sense.

A little background on ATA's, asterisk's, etc. We are a closed network
and do not allow BYOA access. Early on there was a very large effort
by some to use our service bypassing the jack. We never supported this
or officially allowed this, but for a long time we did not actively do
anything to stop or curtail it. Unfortunately a few ruined things for
the others as we began to get alot of fraud and other small carriers
trying to dump their long distance traffic on us. A year or so ago
Google reverse engineered communications with the jack (independent of
our network) and enabled Google voice to use the jack as an audio
device for connecting a POTS handset.

We do use a modified version of asterisk for voicemail. Off the shelf
asterisk will not work for use as it can not handle the number of
calls needed. The limitation is not in its ability to do the required
simultaneous calls as this may be spread over several servers, but
rather it's ability to store and retrive them. We currently handle
between 5 to 10 million voicemails a day depending on the day. This is
two much for filesystem access using the default tree structure and
asterisk's odbc support is single threaded (although muxed) to the
database. Disk access speed is two much even for Flash drives for we
use top of the line EMC VMax disk arrays.

To end additional speculation here, we do not use asterisk as our
softswitch or anything other than voicemail today. We purchased a
division of Stratus early on; the 5 9's server company, called Stratus
Communications who makes a softswitch product called ENTICE. This is
the backbone of our network. We recently purchased VocalTech, which is
also a softswitch and PBX manufactuer and effectively merged the two
companies.

We currently have 33 telcom switch sites scattered thoughout the US
and control them from here in Nashville. We currently have 150+ linux
servers deployed for everything from webservers to database servers.

Our primary data center is located here in Nashville with a backup
center in Miami and we currently have 12 Gig of IP coming in and out
of our Nashville data center.

We have offices and employees in Tennessee, New Jersey, Texas,
California, Alabama, Florida, DC Area, Colorado, Israel, Russia,
Taiwan and the Philippines.

Clearly we can't give out specific details on many things, but I would
be more than happy to come to a NLUG meeting answer any questions.

Greg


On Sep 2, 10:17 pm, Howard White <[email protected]> wrote:
> On 09/02/2012 09:58 PM, Greg Wood wrote:
>
> > OK, I will bring an end to the speculation.
> > No, we do not have a linux version of the jack and at this time do not
> > have one on the drawing board.
> > We use linux for our backend servers and for voicemail.
>
> > Greg
>
> Thanks for chiming in, Greg.  We, NLUG, are real good at speculating.
> Our speculations are usually wild exaggerations of what is practical.
>
> I don't use magicJack so I cannot speak to how it works with Windows or
> with Asterisk.  I am amused how quickly the Asterisk community tries to
> connect to anything remotely related to telephony (and lots of things
> that are NOT remotely related to telephony) and how just as quickly
> those objects of connection block that:  Skype jumps to mind but hey,
> they got bought by Microsoft.  We just want to use available trunks.
>
> May we encourage you or a representative of magicJack to come to an NLUG
> meeting and say what you can say (I mean, we do understand the
> competitive, intellectual property driven, market place).
>
> As for Allison Smith, the voice of Comedian Mail / Asterisk; she is
> quite the well known voice talent doing a lot of work for a lot of
> people.  Asterisk has no monopoly on her services.
>
> Howard White
> NLUG fearless leader v10.0

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