We have commodity x86 hardware on SEI support. Don't expect them to help
you troubleshoot an issue. If all you are looking for is someone to give
you a part when one fails they are good at that. We don't have any of our
storage or big iron unix boxes under support with them

Kent


On Tue, Feb 25, 2014 at 2:42 PM, CindyYoho <[email protected]> wrote:

> A little off topic but are any of you familiar with SEI, Terix or Delta as
> third party support companies?  I am considering keeping some EMC hardware
> that is eosl soon.  SEI is the only one that could give me local references
> because of some rule about the reseller who sold the support contract
> needing to approve the reference, and my reseller hasn't sold any of the
> local contracts.  Sounds kind of narrow minded to me, but sales are sales I
> guess.  SEI has good local references but is a little more expensive.
>
>
> Cindy
>
> "A computer once beat me at chess, but it was no match for me at
> kickboxing."
>     Emo Phillips
>
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