Another project I need to work on is osTicket. This is an open source work order system which would be great for both my department and our maintenance department. The problem here is that their documentation is sketchy (and I think intentionally so to sell their support services). osTicket simply requires a LAMP setup to run and I somehow stumbled my way through that to give ourselves a sandbox for practice. Here are some questions I have.
1. I set this up on a virtual server with VMware. My experience is limited here too. What's a good set of numbers for allocating hard drive space and RAM for this server? Also, what is thin provisioning and should I use it? 2. Backups are important. I see where VMware allows me to take a snapshot of the server and would think this would be the simplest way to run backups. We are using the free version of VMware so does that mean I do not have the ability to automate snapshots? 3. If I cannot automate snapshots how do you backup the mySQL database and then restore it if the need arises? -- -- You received this message because you are subscribed to the Google Groups "NLUG" group. To post to this group, send email to [email protected] To unsubscribe from this group, send email to [email protected] For more options, visit this group at http://groups.google.com/group/nlug-talk?hl=en --- You received this message because you are subscribed to the Google Groups "NLUG" group. To unsubscribe from this group and stop receiving emails from it, send an email to [email protected]. For more options, visit https://groups.google.com/d/optout.
