Rachel from cardholder services will be doing this tomorrow.  Great idea!!

On Friday, August 8, 2014, Chris McQuistion <[email protected]> wrote:

> I love it!
>
>
> On Fri, Aug 8, 2014 at 4:36 PM, Jack Coats <[email protected]
> <javascript:_e(%7B%7D,'cvml','[email protected]');>> wrote:
>
>> So Sweeeeet. ...
>>
>>
>> From:
>> https://plus.google.com/+ChrisBlasko/posts/GzCuzTyUXNq
>>
>> Chris Blasko
>> Shared publicly  -  Aug 5, 2014
>>  #Mortgage
>>
>> Today is a good day. I just had a call from a telemarketer. Did I yell
>> and scream at them, you ask? Certainly not. Like a good IT
>> administrator I put my skills to use for their benefit. Here's how the
>> conversation went:
>>
>> Computer: "Press 9 to not be contacted in the future. Press 4 to speak
>> to someone about your mortgage issues"
>> <presses 4>
>> TM: "Hello, are you having problems paying your mortgage?"
>> Me: "Hi, this is the IT department. We intercepted your call as we
>> detected a problem with you phone and need to fix it."
>> TM: "Oh... ok, well what do we need to do?"
>> Me: "We're going to need to fix the settings by pressing 4-6-8 and *
>> at the same time"
>> TM: "Ok, nothing happened."
>> <alright, so he's not using a Polycom>
>> Me: "Are you using the new Polycom phones that we deployed?"
>> TM: "No, it's a Yealink"
>> Me: "Ok, I see. You haven't had the new Polycom phone deployed to your
>> desk yet. Let me check our technical documentations for the Yealink."
>> <did a quick Google search, "yealink phone factory reset">
>> Me: "Alright, do you see an "OK" button on your phone?"
>> TM: "Yes I do"
>> Me: "Alright, you're going to press and hold that button for 10 seconds."
>> TM: "OK, pressing it now"
>> Me: "Perfect, let me know if you get a password request"
>> TM: "OK, nothing has popped up ye----"
>> <click>
>>
>> That's right. I made a telemarketer unwittingly factory reset his
>> phone which means he will be unable to make anymore calls until
>> someone is able to reconfigure his phone and that will take at least
>> an hour or longer if they can't do it right away!
>>
>> --
>> Charles Gagnon
>> charlesg at unixrealm.com
>>
>>
>>
>>
>> --
>> ><> ... Jack
>>
>> "Whatever you do, work at it with all your heart"... Colossians 3:23
>> "If you are not part of the solution, you are part of the precipitate" -
>> Henry J. Tillman
>> "Anyone who has never made a mistake, has never tried anything new." -
>> Albert Einstein
>> "You don't manage people; you manage things. You lead people." - Admiral
>> Grace Hopper, USN
>> "a nanosecond is the time it takes electrons to propigate 11.8 inches" -
>> " - http://youtu.be/JEpsKnWZrJ8
>> "Life is complex: it has a real part and an imaginary part." - Martin
>> Terma
>>
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-- 
Michael Darrin Chaney, Sr.
[email protected]
http://www.michaelchaney.com/

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