On Mar 26, 2009, at 3:15 AM, Kyle Goetz wrote: > I'm using the latest version of Moneywell. When I try to add a new > account, I select my bank (Texas Dow Employees Credit Union) from the > list and select "Download accounts from selection," then "Continue." > > I enter the login information and get an error: "The direct connection > failed." > > TDECU's direct connection is not disabled or down because I can still > use Mint.com to interact with it. > > Is Moneywell misconfigured for my (admittedly small-potatoes) credit > union?
Hi Kyle, Chances are that you haven't signed up for direct connect with this credit union. Please send your ofxlog.txt file directly to [email protected] for review. You can find it in your ~/Library/Application Support/ MoneyWell folder. This will help me know if the problem is with MoneyWell or with your settings. Mint.com doesn't use direct connect and scrapes your financial information off the website (faking a login from you). This is one reason why it could be working with them and not with MoneyWell. Thanks. Peace, Kevin Hoctor [email protected] No Thirst Software LLC http://nothirst.com http://kevinhoctor.blogspot.com --~--~---------~--~----~------------~-------~--~----~ You received this message because you are subscribed to the Google Groups "No Thirst Software User Forum" group. To post to this group, send email to [email protected] To unsubscribe from this group, send email to [email protected] For more options, visit this group at http://groups.google.com/group/no-thirst-software?hl=en -~----------~----~----~----~------~----~------~--~---
