EmilyKeer commented on code in PR #1551:
URL: https://github.com/apache/apisix-website/pull/1551#discussion_r1162458219


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blog/en/blog/2023/04/07/apisix-unity-group-q&a.md:
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+---
+title: "Unity Group's APISIX Experience: User-friendly, Robust, and Delightful"
+authors:
+  - name: Qi Zeng
+    title: Author
+    url: https://github.com/Qizeng-api7
+    image_url: https://github.com/Qizeng-api7.png
+keywords:
+  - APISIX
+  - Unity Group
+  - AWS
+description: Lukasz Biegaj, System Architect of Unity Group, shares the 
changes that APISIX has brought to their company in the interview.
+tags: [Ecosystem]
+image: 
https://static.apiseven.com/uploads/2023/04/11/ezfWGPrZ_img_v2_a46a7006-fb19-4a45-a8f3-ac195e5cbcfg.png
+
+> Lukasz Biegaj, System Architect of Unity Group, shares the changes that 
APISIX has brought to their company in the interview.
+
+<!--truncate-->
+
+We are honored to have Lukasz Biegaj, the System Architect of Unity Group, as 
our guest in this interview. Unity Group is one of the leading providers of 
e-commerce solutions in Poland. They have been facing the challenge of strong 
separation of roles, which has significantly increased their workload. This 
interview is presented in a Q&A format. Lukasz Biegaj will provide us with a 
detailed overview of the challenges that their company faced before adopting 
APISIX, the reasons behind selecting APISIX after comparing it with other 
alternatives, how APISIX resolved their pain points, and an overall assessment 
of their experience using APISIX.
+
+## Background Information
+
+**1. Would you give me a quick overview of Unity Group?**
+
+Unity Group is one of the largest providers of e-commerce solutions in Poland. 
The company exists for 25 years and has been providing technology for the 
digital transformation of enterprises. Most of our clients are e-commerce 
companies. We offer support in business and technology consulting, as well as 
software development. 
+
+**2. Can you describe your role and your team?**
+
+I'm a System Architect working with a team of 11 DevOps engineers. We design, 
implement and launch large-scale sites mainly related to e-commerce. We often 
use cloud services and Kubernetes as a platform to launch applications.
+
+**3. What was your team's process before using APISIX?**
+
+A few years ago, we had a process of designing and implementing applications 
that were strongly separated. The system administrator teams created the 
infrastructure, installed the components, and set up the deployment mechanisms. 
And the Development teams used them, focusing basically only on writing code 
and pressing the 'Deploy' button.
+
+This separation has become very blurred in recent years. Roles such as DevOps 
have emerged, and even developers themselves often want to be involved in 
deployment preparation or component selection.
+
+From the technical view, almost all components that we deploy require some 
form of HTTP communication. A few years ago, we used simple web servers, like 
the Apache Web Server. As the projects grew, we started using load balancers, 
like for example Haproxy or NGINX as they supported HTTP/2 before Apache2 and 
could be used as a reverse proxy. 
+
+We also tried some strictly API Gateway solutions, but most were expensive and 
difficult to deploy and support.
+
+**4. Were there any costs associated with the process before using APISIX?**
+
+I am not privy to the cost aspects and do not want to be. My focus is on 
technicalities and solutions that are good in a technical way.
+
+What I do know is that we rejected many closed-source solutions because the 
cost of implementing and maintaining them was high. Even leaving aside the 
licensing issues, just maintaining the knowledge was expensive.
+
+
+**5. What were the major pain points of your process before using APISIX?**
+
+Strong separation of roles: one person provisioned and configured the 
infrastructure, and another person - a developer - used it. Every change 
required communication and arrangements.
+
+**6. What other challenges were you and your team experiencing before using 
APISIX?**
+
+Setting up the monitoring properly was time-consuming. I am referring to 
metrics such as SLOs and monitoring of individual endpoints.
+
+## About the Technical Selection
+
+**1. How did you hear about APISIX?**
+
+We have been investing heavily in Kubernetes, and the APISIX was mentioned as 
one of the projects implementing the new Gateway API.
+
+**2. How long have you been looking for a solution to previous problems?**
+
+Well, we deploy many projects so I would like to say: constantly. It's an 
iterative process. We always try to choose the best solutions for us and our 
customers, and the specific solutions change when a better one appears.
+
+**3. Were you comparing alternative solutions? Why us? Pros and cons? How long 
have you been using APISIX?**
+
+The fact that APISIX is under the umbrella of the Apache Software Foundation 
was a very big advantage.
+
+The rest came out of simple testing and proof-of-concept implementation.
+
+We are using and deploying APISIX for about one year.
+
+## About the Implementing Process
+
+**1. Would you share some details about how your team implemented APISIX?**
+
+All of our deployments of APISIX are within a Kubernetes cluster within AWS.
+
+We are installing it from the official helm charts, exposing it through AWS 
Network Load Balancer. We terminate the SSL at the NLB so we can take advantage 
of AWS Certificate Manager.
+
+We use the APISIX Ingress Controller to allow the users to configure the 
routes on their own, along with other manifests describing their Kubernetes 
application.
+
+We use the built-in Prometheus plugin to consume and process data metrics, to 
create alerting rules and dashboards visualizing the application state.
+
+**2. Were there any internal risks or additional costs involved with 
implementing APISIX? If so, how did you address them?**
+
+I don't think we took any risks. Granted, this was a new software, a new 
solution, but being an open-source one we could comfortably test it in a 
proof-of-concept scenario.
+
+It took some hours, but - I believe - not as much as would sending team 
members to workshops to learn an alternative, commercial solution.
+
+**3. How do you and your team currently use APISIX? What types of goals or 
tasks are you using APISIX to accomplish?**
+
+At the moment it is our go-to API Gateway of choice in Kubernetes environments.
+
+It allows us to easily set up an environment that can be perused by 
development teams in many projects to quickly prototype, create and deploy 
production-ready workloads.
+
+**4. What was the most obvious advantage you felt about APISIX?**
+
+Single most obvious advanteage: the ease of use.
+More advantages: being Kubernetes-native and open-source.
+
+## Achievements after Using Our Products
+
+**1. By using APISIX, can you measure any improvements in productivity or time 
savings?**
+
+For projects using the APISIX, the time-to-market is considerably shorter and 
we - as a team or as a company - are able to deliver solutions more quickly.
+
+**2. In the beginning, you had concerns about the maturity of APISIX; how do 
you feel about them now?**
+
+We're very used to using open-source projects, and it is of great concern for 
us for the projects to be actively maintained. We've run into some issues with 
the helm charts at the beginning, but there either were fixed quickly (a bug 
report for one was already being fixed and merged) or our patches were quickly 
accepted into the main branch. In summary, we feel that the project is active, 
that it cares about its users and we currently have no concerns about its 
development.

Review Comment:
   ```suggestion
   We're very used to using open-source projects, and it is of great concern 
for us for the projects to be actively maintained. We've run into some issues 
with the helm charts at the beginning, but they either were fixed quickly (a 
bug report for one was already being fixed and merged) or our patches were 
quickly accepted into the main branch. In summary, we feel that the project is 
active, that it cares about its users and we currently have no concerns about 
its development.
   ```



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